Seeing Ares through ILLiad Glasses: New Approaches to Course Reserves from an ILL Practitioner

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dc.contributor.authorThompson, Hilary
dc.date.accessioned2016-11-09T21:07:03Z
dc.date.available2016-11-09T21:07:03Z
dc.date.issued2016-11-09
dc.descriptionPresented at the 2016 Ares Virtual Conference.en_US
dc.description.abstractAs part of a larger reorganization of the Resource Sharing & Access Services department at the University of Maryland Libraries in 2015, Course Reserves and Interlibrary Loan services and operations were consolidated into a single unit under the Interlibrary Loan supervisor. Thanks to the similarities between ILLiad and Ares, the new Resource Sharing & Reserves unit was able to leverage ILL staff members’ experience customizing Atlas Systems products and streamlining complex, high-volume workflows across multiple libraries to improve Course Reserves’ operational efficiency and user experience. This presentation will discuss key changes implemented over the past year, assess the effectiveness of the new model, and outline next steps for further improvement.en_US
dc.identifierhttps://doi.org/10.13016/M25F8Q
dc.identifier.urihttp://hdl.handle.net/1903/18870
dc.language.isoen_USen_US
dc.relation.isAvailableAtDigital Repository at the University of Marylanden_us
dc.relation.isAvailableAtUniversity of Maryland Librariesen_us
dc.relation.isAvailableAtUniversity of Maryland (College Park, MD)en_us
dc.subjectCourse Reservesen_US
dc.subjectInterlibrary Loanen_US
dc.titleSeeing Ares through ILLiad Glasses: New Approaches to Course Reserves from an ILL Practitioneren_US
dc.typePresentationen_US

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