Library Faculty/Staff Scholarship and Research
Permanent URI for this collectionhttp://hdl.handle.net/1903/11
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Item Generative Discussions on Generative AI: Preparing Librarians to Teach about Artificial Intelligence(2023-11-14) Pierdinock-Weed, Amber; Shaw, Benjamin; Yocco, DariaAI is the latest issue in higher education that librarians are finding themselves needing to address in the classroom. With the capabilities of AI changing daily, it has been difficult for librarians to keep abreast of the latest developments. Additionally, AI is an overwhelming concept for many librarians to grasp. The Teaching and Learning Services unit at the University of Maryland created instructional resources and a community of support for UMD librarians to teach and learn about AI. These included an LMS module, a structured workshop series, and a collaborative repository to share lesson plans.Item Collaborating Across Departments to Communicate Electronic Resource Changes(2022) Dodd, Alexander; Strain, KatherineIn 2020-2021, the acquisitions unit at LNDL, with the help of the reference and instruction unit, created communication plans for three major electronic resource changes. First, we implemented a plan for communicating subscription changes. After a collection review, library staff needed to communicate changes to internal and external stakeholders. We created a research guide, developed scripts for specific groups, and posted announcements on the library website. Next, we developed a plan to communicate a large number of database trials available to faculty and students. Faced with running an unprecedented 17 trials simultaneously over three months, we wanted to pilot promoting all trials in bulk. We created digital signage, social media posts, and newsletter articles. Lastly, we implemented a marketing plan to promote our new membership in two consortia, CRL and ICPSR. We created scripts to notify academic department chairs, promoted the groups on the library website, and created a research guide. We explored different ways of reaching patrons while keeping user design in mind. We faced challenges, including unsuccessful communication outlets and Zoom/email fatigue. We reviewed trial participation, research guide usage, and feedback from library liaisons to evaluate the impact of the plans.Item Preprint version of Instructor Use of Educational Streaming Video Resources(2018) Horbal, AndrewAlthough Farrelly and Hutchinson (2014) have shown that a substantial majority of academic libraries now provide streaming video, the literature contains few studies which focus on how such resources are used. This article presents the results of a qualitative research study investigating instructor use of one category of streaming video resources, educational videos, which are important because they are sold a higher price than most individuals can afford, and thus are typically only available to instructors through the library. The researcher conducted in-depth interviews with 18 instructors who use educational streaming video resources and analyzed the data to provide insight into factors that academic libraries should consider when deciding which resources to invest in, which acquisition models to pursue, and what marketing strategies to employ to ensure maximum usage.Item Breaking Down Barriers: Co-Managing and Transforming Public Services(2018-01-09) Hackman, Timothy; Luckert, YelenaSince mid-2012, the division of Public Services at the University of Maryland Libraries has been involved in an ongoing experiment in the way the Libraries’ primary services are led and managed. The speakers, representing two of four directors in the division of Public Services, manage the vast majority of the division’s librarians and support staff and some of its most important collections and services, including reference and research assistance, library instruction, access services, learning and research commons, makerspace, and more. The past five years have brought substantial reorganizations of staffing, collections, spaces, and services, to improve Libraries services to our users, and to position the Libraries and its staff for the future. These changes, based on carefully collected data and assessment, include: - Merging reference and circulation service points - Implementing new chat and virtual reference services - Re-defining the role of librarians and staff, and adjusting responsibilities and workloads - Shifting from a collection-centric to service-centric model - Staff development and training These changes have required the speakers to move toward deeper collaboration, even co-managing, units which are typically separate (and, in some libraries, antagonistic toward one another.) Communication has been key to these efforts, as has a willingness to put aside old divisions and ways of doing things and to think about the best way to design and deliver future-oriented library services. This presentation will explore the speaker’s experience with co-managing public services in a large academic library. It will cover some of the successes and failures as a way to highlight best practices and potential pitfalls of collaboration across units to create the next generation of library services.Item Leading Change in Action: Reorganizing an Academic Library Department Using Kotter’s Eight Stage Change Model(American Library Association, 2017-02) Hackman, TimothyThis article presents a management case study of a project to reorganize the Resource Sharing and Access Services department in the main library at the University of Maryland in 2015. The case study uses John Kotter’s eight-stage change process, articulated in his 1996 book, Leading Change, as the framework for successfully managing a complex change of this type. The article explains the ways in which Kotter’s model was adapted for the reorganization process, as well as the limitations of the model for the academic library environment in general and the department reorganization in particular. It concludes by presenting suggestions for further research in change management in library settings.Item El estado de la biblioteca universitaria en los Estados Unidos(2015-03-13) Herron, PatriciaOutlines the current state of affairs and major trends in academic libraries in the United States.Item Participatory Design in Redesigning an Academic Library: Asking Students about Their Favorite Study Spaces(2012-10-29) Barnachea, Lutgarda; Grijalva, Stacey; Williams, M. Jane; Wray, Tanner; Ippoliti, Cinthya; Luckert, Yelena; Tchangalova, NedelinaIn 2011 a library-led project team gathered user-based information for a total redesign of McKeldin Library, the central library serving the University of Maryland, College Park. In addition, graduate classes in anthropology and architecture provided other elements of user input. All of the above were provided to an Architecture Studio course to create actual designs for a reprogrammed library. This poster focues on data from one of the three sets of library-led activities. In on-the-spot interviews in four outdoor spaces on campus, 33 undergraudate students were asked open-ended questions about where they do their academic work (projects, research papers, studying for exams) and why. This poster presents the results of those interviews.Item Participatory Design in Redesigning an Academic Library: Capturing Users’ Work through Structured Observations(2012-10-29) Tchangalova, Nedelina; Barnachea, Lutgarda; Williams, M. JaneThis poster session focuses on one of the three sets of participatory design activities undertaken in the fall 2011 by a library-led project team to build an informational basis for a total redesign of McKeldin Library, the central library serving the University of Maryland, College Park. Graduate classes in anthropology and architecture also provided part of the information basis, all of which are now with an Architecture Studio to provide actual designs for a reprogrammed library. This poster session will present the data, findings and findings’ significance for the structured observation activity, to get a picture of how McKeldin Library is being used now.Item Participatory Design in Redesigning an Academic Library: Capturing Users’ Work through an Artistic Lens(2012-10-29) Wray, Tanner; Ippoliti, Cinthya; Luckert, Yelena; Tchangalova, Nedelina; Barnachea, Lutgarda; Williams, M JaneIn 2011 a library-led project team gathered user-based information for a total redesign of McKeldin Library, the central library serving the University of Maryland, College Park. In addition, graduate classes in anthropology and architecture provided other elements of user input. All of the above were provided to an Architecture Studio course to create actual designs for a reprogrammed library. This poster focuses on data from one of the three sets of activities. In participatory design workshops library staff (21 participants), campus faculty (20), undergraduate (20) and graduate (17) students drew their ideal library workspaces. This poster presents drawings, gathered data and conclusions about stakeholders’ ideal study, research and work spaces in the library.Item Ethnographic Research and Participatory Design at the University of Maryland Libraries: Pioneering Partnerships Beyond Library Walls(2012-06-24) Wray, Tanner; Ippoliti, Cinthya; Williams, M JaneProblem statement: The central library of the University of Maryland urgently needs a total redesign. The 320,000 square-foot building houses approximately two million volumes and serves a campus of 27,000 undergraduate and 11,000 graduate students, plus 4,000 faculty. McKeldin Library is largely a book warehouse, with a layout that doesn’t support students’ needs for technology-rich, flexible and multipurpose spaces and services. The dissonance between what McKeldin provides and what users need continues to grow, so efforts have mounted in recent years for a total library re-envisioning and re-design. Problem significance: In unstable times a physical re-programming can no longer depend on traditional, professional experts (architects and librarians), for whom precedent is now unreliable. We looked to our user community’s expertise. We extended beyond previous ethnographic studies by collaborating, from start to finish, with anthropology and architecture students, two deans, an architectural firm, and consultant Nancy Fried Foster. The engagement of three classes of students on the project also furthered the role of the libraries as leaders in fulfilling the university’s academic mission. This project directly relates to the ACRL Plan for Excellence, Student Learning, Objective 1, “Build librarian capacity to create new learning environments (physical and virtual) and instructional practices.” The skills and partnerships we developed will be valuable as we modify our practices and environments in McKeldin and the other seven UMD libraries. Project objectives: The objective is to re-program the McKeldin Library building. The Fall 2011 research project was to provide an informational context for a building design process. Three groups (Participatory Design Project Team of library staff, anthropology course students, and architecture seminar course graduate students) gathered information about current library use, academic work practices of students and faculty and activities that patrons need to accomplish within library spaces, and also developed an understanding of the current programming of McKeldin Library. School of Architecture graduate students, under the guidance of the Architecture dean and a practicing architect, will use the information gathered in the Fall to develop a new design during Spring 2012. Methodology: The library team used three anthropological/ethnographic methods to collect information: 1. Participatory design workshops in which students, faculty and library staff drew their ideal library spaces; 2. Structured observations in selected spaces in McKeldin; 3. On-the-spot interviews in outdoor spaces around campus. The anthropology class conducted on-the-spot interviews of undergraduate and graduate students. The architecture students gathered quantitative data about current McKeldin programming and engaged library management on anticipated future trends. Status of research: Fall 2011 research was transmitted to the architecture studio class to complete Spring 2012 design work.