Library Faculty/Staff Scholarship and Research
Permanent URI for this collectionhttp://hdl.handle.net/1903/11
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Item Review of The Other Side of Eden: Stories of a Virginia Lynching(Educational Media Reviews Online (EMRO), 2018-11-09) Hackman, TimothyReview of DVD program, 'The Other Side of Eden: Stories of a Virginia Lynching,' released by Folkstreams.Item Review of Fight Hate with Love(Educational Media Reviews Online (EMRO), 2018-05-29) Hackman, TimothyReview of DVD program, "Fight Hate with Love," released by Passion River FilmsItem Review of Bronx Gothic(Educational Media Reviews Online (EMRO), 2018-03-12) Hackman, TimothyReview of DVD program, 'Bronx Gothic,' about the artist Okwui Okpokwasili’s one-woman dance and performance piece.Item Review of John Lewis: Get in the Way(Educational Media Reviews Online (EMRO), 2018-01-19) Hackman, TimothyReview of DVD, John Lewis: Get in the WayItem Breaking Down Barriers: Co-Managing and Transforming Public Services(2018-01-09) Hackman, Timothy; Luckert, YelenaSince mid-2012, the division of Public Services at the University of Maryland Libraries has been involved in an ongoing experiment in the way the Libraries’ primary services are led and managed. The speakers, representing two of four directors in the division of Public Services, manage the vast majority of the division’s librarians and support staff and some of its most important collections and services, including reference and research assistance, library instruction, access services, learning and research commons, makerspace, and more. The past five years have brought substantial reorganizations of staffing, collections, spaces, and services, to improve Libraries services to our users, and to position the Libraries and its staff for the future. These changes, based on carefully collected data and assessment, include: - Merging reference and circulation service points - Implementing new chat and virtual reference services - Re-defining the role of librarians and staff, and adjusting responsibilities and workloads - Shifting from a collection-centric to service-centric model - Staff development and training These changes have required the speakers to move toward deeper collaboration, even co-managing, units which are typically separate (and, in some libraries, antagonistic toward one another.) Communication has been key to these efforts, as has a willingness to put aside old divisions and ways of doing things and to think about the best way to design and deliver future-oriented library services. This presentation will explore the speaker’s experience with co-managing public services in a large academic library. It will cover some of the successes and failures as a way to highlight best practices and potential pitfalls of collaboration across units to create the next generation of library services.Item Accidental Project Management in a New Library Storage Facility(Emerald, 2018) Hackman, Timothy; Loebe, MargaretThis chapter will discuss the project to investigate, recommend, and create user-focused solutions for opening and operating Severn Library, a high-density storage facility, at the University of Maryland in College Park, MD. The chapter takes the case study approach, discussing the practical application of project management techniques to various stages of a large-scale project to plan for a high-density storage facility. Although the Severn Library project began with a large project team, lack of formal project management expertise and the massive nature of the project led to its breakdown into smaller constituent projects, with the two authors filling the roles of “accidental project managers” to complete the work on time. Although this approach was ultimately successful, the overall success of the project could have been improved through more formal application of project management techniques. This chapter will be valuable to library managers interested in project management techniques in libraries, and/or in planning for high-density library storage facilities.Item Review of Little Brother: Manchild in the Promised Land (Chapter 5)(Educational Media Reviews Online, 2017-02-22) Hackman, TimothyReview of DVD program, Little Brother: Manchild in the Promised Land, chapter 5 of the "Little Brother" series.Item Review of T-Rex: Her Quest for Gold(Educational Media Reviews Online, 2017-04-06) Hackman, TimothyReview of DVD program, T-Rex: Her Fight for Gold.Item Leading Change in Action: Reorganizing an Academic Library Department Using Kotter’s Eight Stage Change Model(American Library Association, 2017-02) Hackman, TimothyThis article presents a management case study of a project to reorganize the Resource Sharing and Access Services department in the main library at the University of Maryland in 2015. The case study uses John Kotter’s eight-stage change process, articulated in his 1996 book, Leading Change, as the framework for successfully managing a complex change of this type. The article explains the ways in which Kotter’s model was adapted for the reorganization process, as well as the limitations of the model for the academic library environment in general and the department reorganization in particular. It concludes by presenting suggestions for further research in change management in library settings.Item Late Night Services at the University of Maryland Libraries(2014-06-29) Hackman, TimothyPresentation on Late Night Services at the University of Maryland Libraries, delivered as part of FEAST: Future and Emerging Access Services Trends at the ALA Annual Conference 2014 in Las Vegas, NV.