Library Faculty/Staff Scholarship and Research
Permanent URI for this collectionhttp://hdl.handle.net/1903/11
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Item Sharing and Collecting Latin American Publications in the Big Ten: Developing a Methodology for Consortial Data Analysis(2018-07) Gardinier, Lisa; Ostos, Manuel; Smith, Austin; Thompson, HilaryInspired by the 2017 Big Ten Academic Alliance Collective Collection Conference, the presenters undertook a research study to better understand the consortium’s resource sharing needs for Spanish and Portuguese materials published in Latin America and to develop data-informed models for cooperative collection development of these publications. Using ILLiad custom request searches, Access queries, Python scripts, Google’s Language Detection Library, and WorldCat API, the presenters gathered and analyzed interlibrary loan and collections holdings data from the 15 members of the Big Ten Academic Alliance’s Library Initiatives. Given these libraries’ high volume of ILL requests and large collection sizes, it was imperative to employ various technologies to expedite analysis and reconcile data from different sources, making this project an excellent case study for exploring how to work with consortial data. In addition to presenting the study’s methodology and key findings, we hope this presentation encourages deeper analysis of consortial resource sharing, inspires greater cooperation in collecting for area studies, and helps libraries build distinctive collections to support consortial and national resource sharing.Item Sharing and Collecting Latin American Publications in the Big Ten: Developing a Methodology for Consortial Data Analysis(2018-06) Gardinier, Lisa; Ostos, Manuel; Smith, Austin; Thompson, HilaryInspired by the 2017 Big Ten Academic Alliance Collective Collection Conference, the presenters undertook a research study to better understand the consortium’s resource sharing needs for Spanish and Portuguese materials published in Latin America and to develop data-informed models for cooperative collection development of these publications. Using ILLiad custom request searches, Access queries, Python scripts, Google’s Language Detection Library, and WorldCat APIs, the presenters gathered and analyzed interlibrary loan and collections holdings data from the 15 members of the Big Ten Academic Alliance’s Library Initiatives. Given these libraries’ high volume of ILL requests and large collection sizes, it was imperative to employ various technologies to expedite analysis and reconcile data from different sources, making this project an excellent case study for exploring how to work with consortial data. In addition to presenting the study’s methodology and key findings, we hope that the poster encourages deeper analysis of consortial resource sharing, inspires greater cooperation in collecting for area studies, and helps libraries build distinctive collections to support consortial and national resource sharing.Item Seeing Ares through ILLiad Glasses: New Approaches to Course Reserves from an ILL Practitioner(2016-11-09) Thompson, HilaryAs part of a larger reorganization of the Resource Sharing & Access Services department at the University of Maryland Libraries in 2015, Course Reserves and Interlibrary Loan services and operations were consolidated into a single unit under the Interlibrary Loan supervisor. Thanks to the similarities between ILLiad and Ares, the new Resource Sharing & Reserves unit was able to leverage ILL staff members’ experience customizing Atlas Systems products and streamlining complex, high-volume workflows across multiple libraries to improve Course Reserves’ operational efficiency and user experience. This presentation will discuss key changes implemented over the past year, assess the effectiveness of the new model, and outline next steps for further improvement.Item ILLiad and Resource Sharing in the University System of Maryland and Affiliated Institutions Consortium of Libraries(2006-03-16) Wray, Tanner; Vaeth, Carol; Moskal, Robin; Bush, Jamie; Miller, StephenThe mission of the USMAI (University System of Maryland and Affiliated Institutions) consortium is to support effective access to library resources by providing and promoting a range of resource sharing services which support the objectives and maximize resources of the individual libraries of the member institutions. The consortium has a long-established service through which patrons can request that books be sent from one campus to another via a patron placed hold function, most recently within the Aleph OPAC. Beginning in 2004 the consortium’s Council of Library Directors (CLD) established a Resource Sharing Task Group (RSTG) to “address issues relating to USMAI resource sharing activities, including patron placed holds, direct borrowing, ILL, and delivery systems.” This group was established particularly to ensure the continuity of ILL services as Passport and the ILL Microenhancer were ‘sunsetted.’ As part of its charge the RSTG undertook an analysis of applications available to enhance member ILL services, and also to enhance article delivery between consortium members. At the time of the analysis, the consortium had 6 separate live or planned ILLiad implementations. In 2005 the RSTG recommended to the CLD that ILLiad be implemented consortium wide during the fall of 2005. A panel of USMAI librarians and staff will present our vision for resource sharing, how the combination of ILLiad, Odyssey and Aleph are being used to request materials between our campuses, the various approaches to authentication used across the consortium, and how support is being done for a consortium in which 7 members have separate ILLiad installations and the remainder are supported from a newer central site.Item Making Consortial Resource Sharing a Reality: ILLiad and Resource Sharing in the University System of Maryland and Affiliated Institutions Consortium of Libraries (http://usmai.umd.edu/)(2007-03-15) Wray, Tanner; Bush, Jamie; Moskal, Robin; Vaeth, CarolThe mission of the USMAI (University System of Maryland and Affiliated Institutions) consortium is to support effective access to library resources by providing and promoting a range of resource sharing services which support the objectives and maximize resources of the individual libraries of the member institutions. In 2005 and 2006, the USMAI undertook an initiative to enhance resource sharing by making ILLiad available consortium-wide at all 16 USMAI campuses. Building on eight existing ILLiad implementations within the consortium, the USMAI Resource Sharing Task Group worked in conjunction with the Information Technology Division of the University of Maryland, College Park Libraries to host, license and implement ILLiad for eight additional member sites. A panel of USMAI librarians and staff will present an overview of the project and what was learned from it, including a discussion of our vision for resource sharing, and how the combination of ILLiad, Odyssey and Aleph are being used to enable resource sharing between our campuses. Particular attention will be paid to authentication issues, ILLiad integration with other systems including SFX and openURL, the implementation and training model, and how support is being done for a consortium in which eight members have separate ILLiad installations and the balance are supported from a newer central site.Item Collection Development Based on Patron Requests: Collaboration between Interlibrary Loan and Acquisitions(Elsevier, 2003) Ward, Suzanne M.; Wray, Tanner; Debus-López, Karl E.Libraries are exploring new models of collaboration between interlibrary loan, collection development, and acquisitions. This paper presents two models in which libraries set aside acquisitions or other funds to purchase books requested by patrons through interlibrary loan processes. Workflows, scope criteria, and departmental relationships are described. The article reports on several aspects of the effectiveness of these models, such as turnaround time (comparable to traditional ILL loans), average cost per book ($37.00), and patron satisfaction (very high). The authors also address the subsequent circulation of titles and report on the bibliographers’ analysis of the relevance of the titles to the collection of one of the libraries.Item Patron-Focused Services in three US libraries: Collaborative Interlibrary Loan, Collection Development and Acquisitions(2003) Allen, Megan; Ward, Suzanne M.; Wray, Tanner; Debus-López, Karl E.To improve service and increase user satisfaction, some libraries are exploring new models of collaboration among the Interlibrary Loan, Collection Development and Acquisitions departments. One public library and two university libraries present models in which funds were set aside to purchase materials requested by library users through interlibrary loan. The models differ in some details but in all cases Interlibrary Loan staff select the titles to be purchased and Acquisitions staff rush order the requested titles. Titles are then either rush processed in Technical Services and circulated to the user, or are received un-processed in Interlibrary Loan for immediate patron use and are cataloged later. All three models have been in operation for two years or more and have moved from the pilot project stage to permanent implementation. Data are presented on the effectiveness of these models, including turnaround time, average cost per title, user satisfaction, and subsequent circulation of titles. These models accomplish several major goals including: obtaining users’ requested items quickly; building collections by adding titles with user interest and which have a high potential for subsequent use; and demonstrating that the rush acquisitions processes are both efficient and cost-effective.Item Improving Patron Service in Interlibrary Borrowing, a Case Study(American Library Association, 2001-06-18) Wray, Tanner; Tuohy, Judith; Ballestad, Heather; Beecher, BrianThe University of Wisconsin-Madison Memorial Library ILL Borrowing Office is a high volume borrowing office. Over the past 5 years the office has implemented technological and workflow changes to improve the delivery of ILL borrowing services to patrons. Technological changes implemented in the office include: patron-initiated requesting in the CIC Virtual Electronic Library and WorldCat, tight links between patron-initiated requests and an external patron database, OCLC direct request service, OCLC custom holdings, OCLC ILL Fee Management Service, web-based request forms, using the integrated library system to manage circulation, ARIEL, and CLIO ILL management software. Other changes include expanding communication with patrons via email, offering fewer office hours, abolishment of all paper files, physical rearrangement of the office, only accepting requests via electronic means, and routing selected ILL requests to Acquisitions for rush purchase and processing. Request volume has increased over time. Staff levels have not changed significantly. Turnaround time has decreased significantly and patrons receive their requested materials much faster. The poster will present the changes made by the ILL Borrowing Office and the impact on patron service. Plans for the future will be presented.