Library Faculty/Staff Scholarship and Research
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Item Interlacing Workflows and Untangling Knots: How Acquisitions and Course Reserves Intersect(Purdue University Press, 2019-09) Thompson, Hilary H.; DePope, Leigh AnnUsing the University of Maryland Libraries as a case study, this chapter explores the ways in which acquisitions and course reserves intersect and how these units can develop a stronger partnership and open lines of communication for improved operations and customer service in both areas. The chapter presents four collaborative initiatives undertaken between 2014 and 2017, each of which helped the UMD Libraries to reach new levels of service, quality, and/or efficiency.Item Strategic Planning, Partnerships & Professional Developoment(2019-04-26) Harrington, Eileen G.A strategic plan can act as a guide for determing priorities and supporting effective implementation of a library's overall goals. With the day-to-day work of librarianship, however, it can become difficult to be reflective practitioners and craft a meaningful strategic plan. Once written, the challenge also becomes maintaining it as a living document that all library staff embody and not something that simply gets filed away without being fully implemented. In fall 2018, the Priddy Library at The Universities at Shady Grove began the process of creating its first strategic plan. This presentation will share the approaches and experiences of Priddy Library staff in this endeavor. It will demonstrate how the planning process not only provides a means to incorporate systematic assessment and financial needs of the library, but also serves as a way to strengthen partnerships, develop staff skills and increase awareness about the value of the library.Item It’s Fun to Partner: Expanding Library Collaborations(ALA, 2017) Munster, Irene; Harrington, Eileen; Negro, ToniAs funding continues to diminish in libraries, partnerships become even more important as a way to survive. Academic libraries often collaborate cross-departmentally within the university to enhance their impact on users. Expanding these collaborations to outside institutions makes libraries efficient, effective and responsive to changing needs of users. They extend the scope of resources and real-life experiences to participants, as well as increase awareness of library services. This paper will describe collaborations the Priddy Library engaged in not only within academia, but also innovative programs with national and local government agencies, while highlighting the pitfalls and promises of these partnerships.Item Ethnographic Research and Participatory Design at the University of Maryland Libraries: Pioneering Partnerships Beyond Library Walls(2012-06-24) Wray, Tanner; Ippoliti, Cinthya; Williams, M JaneProblem statement: The central library of the University of Maryland urgently needs a total redesign. The 320,000 square-foot building houses approximately two million volumes and serves a campus of 27,000 undergraduate and 11,000 graduate students, plus 4,000 faculty. McKeldin Library is largely a book warehouse, with a layout that doesn’t support students’ needs for technology-rich, flexible and multipurpose spaces and services. The dissonance between what McKeldin provides and what users need continues to grow, so efforts have mounted in recent years for a total library re-envisioning and re-design. Problem significance: In unstable times a physical re-programming can no longer depend on traditional, professional experts (architects and librarians), for whom precedent is now unreliable. We looked to our user community’s expertise. We extended beyond previous ethnographic studies by collaborating, from start to finish, with anthropology and architecture students, two deans, an architectural firm, and consultant Nancy Fried Foster. The engagement of three classes of students on the project also furthered the role of the libraries as leaders in fulfilling the university’s academic mission. This project directly relates to the ACRL Plan for Excellence, Student Learning, Objective 1, “Build librarian capacity to create new learning environments (physical and virtual) and instructional practices.” The skills and partnerships we developed will be valuable as we modify our practices and environments in McKeldin and the other seven UMD libraries. Project objectives: The objective is to re-program the McKeldin Library building. The Fall 2011 research project was to provide an informational context for a building design process. Three groups (Participatory Design Project Team of library staff, anthropology course students, and architecture seminar course graduate students) gathered information about current library use, academic work practices of students and faculty and activities that patrons need to accomplish within library spaces, and also developed an understanding of the current programming of McKeldin Library. School of Architecture graduate students, under the guidance of the Architecture dean and a practicing architect, will use the information gathered in the Fall to develop a new design during Spring 2012. Methodology: The library team used three anthropological/ethnographic methods to collect information: 1. Participatory design workshops in which students, faculty and library staff drew their ideal library spaces; 2. Structured observations in selected spaces in McKeldin; 3. On-the-spot interviews in outdoor spaces around campus. The anthropology class conducted on-the-spot interviews of undergraduate and graduate students. The architecture students gathered quantitative data about current McKeldin programming and engaged library management on anticipated future trends. Status of research: Fall 2011 research was transmitted to the architecture studio class to complete Spring 2012 design work.Item Bridging libraries: the merger of a school district library and an academic library(2010-06-27) Münster, Irene; Bailey, Gail C.; Wray, Tanner; Negro, Toni; Biggs, JanetIn January 2008, The Universities at Shady Grove (USG), Montgomery County (Maryland) Public Schools (MCPS), and University of Maryland Libraries signed an agreement to merge the MCPS Professional Library collections, staff and services into USG’s library to provide enhanced library resources and services to both clienteles. Administrators and librarians of the three institutions have learned how to partner and collaborate in this unique environment, while maintaining library services to both the USG (academic) and MCPS (professional educator) communities. The collection merger required retrospective conversion of 15,000 records, conversion from Dewey to Library of Congress classification, and physical integration, without interruption of service. Library cultures (special vs. academic) were dramatically different and adjustments have been made to combine and share knowledge, while providing some distinctive services. Staff adjusted to new responsibilities and to working with different systems and new patrons. Now that the merger is complete, the immediate future is demanding new adjustments from each partner to improve some services already provided and to satisfy users’ expectations, while looking for new ways to enhance the outreach to this diverse clientele. The poster will present challenges faced in merging the two libraries, solutions developed, and impact on services for library users.Item Gemstone: Quality in Learning for a Collaborative Academic/Library Instruction Program(2009-06-04) Young, Annie; Kackley, Bob; Zdravkovska, Nevenka; Cech, MaureenThis poster focuses on University of Maryland librarians’ participation in an innovative, collaborative program where instruction extends beyond a typical library session, providing students with a quality learning experience over the course of four years. The program, called Gemstone, is an interdisciplinary honors research program and involves collaboration between librarians, faculty, program staff, and undergraduate students. During the first year of the program, the students attend classes that help them prepare for their research. After forming research teams, they spend the next three years designing and conducting a research project that focuses on the intersection of science and technology with society. This experience facilitates the development of research, teamwork, communication, and leadership skills, and culminates in the students’ defense of their thesis, orally and in writing, to a panel of experts. Librarians are involved in the first year of the program through a class called GEMS 100. The librarians teach a session of the class where they introduce research tools and lead the students in critical thinking exercises to turn their potential topic ideas into research questions. During the remainder of the program, the librarians partner with a particular team. That partnership includes helping the students with research strategies on an informal basis, reviewing and critiquing proposals and presentations, and attending the Junior Colloquia and final Team Thesis Conference. The librarians and faculty mentors assigned to each group also meet several times a year to compare notes about improving the quality of assistance for the students' research efforts. By having librarians work closely with them throughout the research process, students further benefit from the advice, feedback, and expertise in research skills that the librarians provide. Thus, the librarians have the opportunity to provide quality, hands-on service over an extended period of time leading to an enriched learning experience.Item Drexel University, the University of Maryland, and their Libraries’ Experiences Collaborating with Various Research Programs(2005) Bhatt, Jay; Ferroni, Joanne; Kackley, Bob; Rose, DorilonaLast year, researchers and librarians at both Drexel University and the University of Maryland initiated similar collaborative projects in their respective institutions to contribute to the development of life-long learning skills among the select participants. One joint finding was the importance of linking advances in knowledge, not just as hypothetical learninItem ILLiad and Resource Sharing in the University System of Maryland and Affiliated Institutions Consortium of Libraries(2006-03-16) Wray, Tanner; Vaeth, Carol; Moskal, Robin; Bush, Jamie; Miller, StephenThe mission of the USMAI (University System of Maryland and Affiliated Institutions) consortium is to support effective access to library resources by providing and promoting a range of resource sharing services which support the objectives and maximize resources of the individual libraries of the member institutions. The consortium has a long-established service through which patrons can request that books be sent from one campus to another via a patron placed hold function, most recently within the Aleph OPAC. Beginning in 2004 the consortium’s Council of Library Directors (CLD) established a Resource Sharing Task Group (RSTG) to “address issues relating to USMAI resource sharing activities, including patron placed holds, direct borrowing, ILL, and delivery systems.” This group was established particularly to ensure the continuity of ILL services as Passport and the ILL Microenhancer were ‘sunsetted.’ As part of its charge the RSTG undertook an analysis of applications available to enhance member ILL services, and also to enhance article delivery between consortium members. At the time of the analysis, the consortium had 6 separate live or planned ILLiad implementations. In 2005 the RSTG recommended to the CLD that ILLiad be implemented consortium wide during the fall of 2005. A panel of USMAI librarians and staff will present our vision for resource sharing, how the combination of ILLiad, Odyssey and Aleph are being used to request materials between our campuses, the various approaches to authentication used across the consortium, and how support is being done for a consortium in which 7 members have separate ILLiad installations and the remainder are supported from a newer central site.Item Making Consortial Resource Sharing a Reality: ILLiad and Resource Sharing in the University System of Maryland and Affiliated Institutions Consortium of Libraries (http://usmai.umd.edu/)(2007-03-15) Wray, Tanner; Bush, Jamie; Moskal, Robin; Vaeth, CarolThe mission of the USMAI (University System of Maryland and Affiliated Institutions) consortium is to support effective access to library resources by providing and promoting a range of resource sharing services which support the objectives and maximize resources of the individual libraries of the member institutions. In 2005 and 2006, the USMAI undertook an initiative to enhance resource sharing by making ILLiad available consortium-wide at all 16 USMAI campuses. Building on eight existing ILLiad implementations within the consortium, the USMAI Resource Sharing Task Group worked in conjunction with the Information Technology Division of the University of Maryland, College Park Libraries to host, license and implement ILLiad for eight additional member sites. A panel of USMAI librarians and staff will present an overview of the project and what was learned from it, including a discussion of our vision for resource sharing, and how the combination of ILLiad, Odyssey and Aleph are being used to enable resource sharing between our campuses. Particular attention will be paid to authentication issues, ILLiad integration with other systems including SFX and openURL, the implementation and training model, and how support is being done for a consortium in which eight members have separate ILLiad installations and the balance are supported from a newer central site.Item Collection Development Based on Patron Requests: Collaboration between Interlibrary Loan and Acquisitions(Elsevier, 2003) Ward, Suzanne M.; Wray, Tanner; Debus-López, Karl E.Libraries are exploring new models of collaboration between interlibrary loan, collection development, and acquisitions. This paper presents two models in which libraries set aside acquisitions or other funds to purchase books requested by patrons through interlibrary loan processes. Workflows, scope criteria, and departmental relationships are described. The article reports on several aspects of the effectiveness of these models, such as turnaround time (comparable to traditional ILL loans), average cost per book ($37.00), and patron satisfaction (very high). The authors also address the subsequent circulation of titles and report on the bibliographers’ analysis of the relevance of the titles to the collection of one of the libraries.