CROSS-CULTURAL COMPETENCE TRAINING EFFECTIVENESS: THE IMACT OF TRAINING TRANSFER AND PREDICTORS OF TRANSFER

Abstract

In order to better understand the many inconsistencies found in previous research on cross-cultural competence (3C) training effectiveness, this study investigated the impact of training transfer (i.e., the extent to which training concepts are applied to the job context) on cross-cultural success outcomes. Predictors of training transfer, unique to 3C training setting, were also examined. Specifically, individual characteristics, such as personality (i.e., openness to experience, tolerance for ambiguity), cultural motivation, and previous international experience, in addition to climate for transfer (home and host organizations), were discussed as important factors that will likely impact the extent to which training transfer occurs. Hypotheses were tested in a sample of Peace Corps volunteers (N=101) who were completing a cross-cultural training course in preparation for foreign assignment. Results found support for training transfer main effects, as well as cultural motivation and home organization climate for transfer as significant predictors of transfer. Theoretical and practical implications are discussed.