AUTOMOTIVE DESIGN-TO LIFE-CYCLE CRITERIA FOR LOWERING WARRANTY COSTS AND IMPROVING OWNERSHIP EXPERIENCE THROUGH THE USE OF A NEW "BINARY DECISION MODEL" AND APPLICATION OF A "WARRANTY INDEX"

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dc.contributor.advisorChristou, Arisen_US
dc.contributor.authorIreland, William C.en_US
dc.contributor.departmentReliability Engineeringen_US
dc.contributor.publisherDigital Repository at the University of Marylanden_US
dc.contributor.publisherUniversity of Maryland (College Park, Md.)en_US
dc.date.accessioned2009-07-03T05:51:23Z
dc.date.available2009-07-03T05:51:23Z
dc.date.issued2009en_US
dc.description.abstractFinancial challenges facing the automotive sector require identification of new opportunities for quality improvement. A new Design-To Life-Cycle-Cost strategy is introduced that applies a unique "Binary Decision Logic Model" that classifies corrective action opportunity into Life-Cycle categories. The intended result is to lower a manufacture's warranty costs and improve ownership experience. This is done by setting Design-To goals in a Life-Cycle way for Reliability and Serviceability. The sample space for data to drive this change of process is found in an existing warranty system with data elements consisting of failure occurrence, failure symptom, mileage, part cost, and labor cost. One can investigate new factors, such as the "Warranty Index," that parses the corrective action in favor of lowering part costs or labor costs found in a typical service event. The data considers opportunities over mileage and time domains to improve vehicle quality over the Life-Cycle.en_US
dc.format.extent2986059 bytes
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1903/9384
dc.language.isoen_US
dc.subject.pqcontrolledEngineering, Mechanicalen_US
dc.subject.pqcontrolledEngineering, Automotiveen_US
dc.subject.pqcontrolledEngineering, Aerospaceen_US
dc.subject.pquncontrolledBinary Decision Logic Modelen_US
dc.subject.pquncontrolledDesign to Life Cycle Costen_US
dc.subject.pquncontrolledMaintainabilityen_US
dc.subject.pquncontrolledReliabilityen_US
dc.subject.pquncontrolledReliability Centered Maintenanceen_US
dc.subject.pquncontrolledWarranty Indexen_US
dc.titleAUTOMOTIVE DESIGN-TO LIFE-CYCLE CRITERIA FOR LOWERING WARRANTY COSTS AND IMPROVING OWNERSHIP EXPERIENCE THROUGH THE USE OF A NEW "BINARY DECISION MODEL" AND APPLICATION OF A "WARRANTY INDEX"en_US
dc.typeThesisen_US

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