Communication

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    COMPLEXITY IN DISASTERS: A CASE STUDY OF THE HAITIAN EARTHQUAKE RESPONSE
    (2011) Connor, David J.; Toth, Elizabeth; Communication; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)
    This case study explores the development of an international crisis response from the perspective of the United States Coast Guard (USCG). Crisis managers, responders, and communicators from the USCG and from partner agencies were interviewed, as well as representatives from the Haitian publics of the response. The resulting narrative was used to test the previously untested Situational Theory of Problem Solving (STPS) and complexity theory, which had not previously been applied to international disaster response. Findings validated both theories and demonstrated the importance of cultural translators in effecting international disaster response. This study served as a preliminary test of STPS, and a first international application of complexity theory. Practical implications include guidance for crisis managers on how to respond to crises in a complex world, as well as how to harness cultural awareness when responding internationally.
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    The Textualization of Pat Tillman: Understanding the Relationships Between Person, Discourse, and Ideology
    (2011) Herbig, Arthur William; Gaines, Robert N; Communication; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)
    This project is a critical examination of the ways in which the life and death of Pat Tillman were shaped into a discursive Pat Tillman. This is not a project that examines the life led by the person Pat Tillman. The discursive Pat Tillman can be found in the pages of magazines, on television, invoked by politicians, and even memorialized in song. It is Pat Tillman, the discursive creation, that is my focus. In this project I take for granted that Pat Tillman only existed in places like the pages of books or on film. What is not lost on me and should not be lost on the reader of this project is my own participation in this process. With this project I have entered into the very discourses that I seek to critique. This is an analysis of the existence of a Pat Tillman that many people still know and the ideas that help shape how that existence is communicated. My critique focuses on the existence of a discursive Pat Tillman as a rhetorical phenomenon, drawing upon scholarship that can inform an understanding of how the life of Pat Tillman became the material for public discourse. My analysis interconnects Michel Foucault's (1972) work on knowledge and discourse with Michael Calvin McGee (1990) referred to as rhetorical fragments, in order to provide a foundation for understanding the discursive existence of Pat Tillman. Using how discourse producer connected various facts, stories, and images with conceptions of heroism, masculinity, and the American Dream, I reveal how the life and death of Pat Tillman was used as the material to represent political and cultural positions that exist external to that life. Through an analysis of the various news reports, books, documentaries, blogs, and other mediated texts that were produced in response to the life and death of Pat Tillman, this study presents a clearer picture of what is meant by "fragmentation" in critical analysis.
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    A Roles Approach to Conflict Strategies: Modeling the Effects of Self- and Other-Role Enactment on Conflict Strategies Through Goals and Emotion
    (2008) Xie, Xiaoying; Cai, Deborah A.; Communication; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)
    This dissertation addresses how, in a conflict situation, individuals enact different roles and how their responses to the other party's role enactment affect the strategies they choose to handle the conflict. A model is proposed to delineate the cognitive and emotional process through which the focal individual and the other party's role enactment affect the focal individual's conflict strategies. The model was first examined using the data based on participants' recall of a past conflict and their answers to questions that assessed behaviors (N = 265). Next, a laboratory experiment was used to test a model in which a conflict was induced and each participant interacted with a confederate to complete a decision making task (N = 261). The focal person's obligation to his or her general role and the other party's expectation violations were manipulated. Participants' embracement of their situated roles, perceived goal importance, emotion, and the use of four types of conflict strategies were measured. Results indicated that obligation predicted the use of relational-protective strategies through the mediating effect of relational goal importance. Embracement of the situated role was found to directly predict the use of a relational-protective confronting strategy but indirectly predict the use of a relational-disruptive confronting strategy through situated goal importance. The other's expectation violation changed the perceived goal importance and the emotion of the focal individual, which predicted the use of relational-disruptive strategies. However, the main reason for the effect of expectation violation on relational-disruptive strategies was individuals' direct reaction to the other's behavior rather than anger. Interpretations and implications of the results, the limitations of the study, theoretical and methodological contributions of the study, and future directions were discussed.