Browsing by Author "Markowitz, Judy"
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Item The Changing Terrain of Academic Libraries: Responding to Evolving Needs of Students and Faculty(2018-05-03) Luckert, Yelena; Markowitz, Judy; Zdravkovska, NevenkaAs needs of faculty and students are evolving, the University of Maryland Libraries responds by changing many of the library priorities. We completely revamped our reference services, moving away from a traditional reference desk to a multidimensional mixed-model delivery of information needs, which allows us more flexibility and agility. In response to campus priorities, the STEM branches are being consolidated to provide more robust, experimental and multifaceted services which promote innovation and team learning. We changed our instructional practices, centering on curricular development and evidence-based learning. We developed Research Commons. The role of subject librarians has been redefined, along with CORE competencies, annual reviews, and training needs for subject librarians. These changes have benefited our users and our librarians. We have seen an increased participation in collaborative work among our librarians and campus units, and deeper embedment with departments. This presentation will cover the changes described above.Item Crosswords as fun, useful and engaging tools for library instruction, training and more(2017-05-05) Markowitz, Judy; Tchangalova, NedelinaUsing crossword puzzles in information literacy classes is an effective pedagogy. They can be used for reinforcing literacy concepts in one-shot instruction sessions, assessment, in library orientations for students and in training sessions for student assistants. This presentation offers examples for classroom use and training.Item Reference Instruction(2021-06-23) Gammons, Rachel Wilder; Sly, Jordan; Markowitz, Judy; Budhathoki, MilanFocus: What has changed during COVID-19, and what will change when we are able to resume in-person services Agenda: (1) GIS Virtual Lab (Milan Budhathoki), (2) Reference (Judy Markowitz), (3) Virtual Reference & Screen-sharing (Jordan Sly), (4) Fearless Teaching Institute (Rachel Gammons), (5)Open discussionItem Study of the Libraries’ Information and Research Services(2011-09-26) Luckert, Yelena; Todd, Cindy; Zdravkovska, Nevenka; Guay, Beth; Hammett, Kevin; Henry, Stephan; Langholt, Joscelyn; Markowitz, Judy; Negro, ToniIn spring 2011 Public Services Division Mangers charged the Information and Research Services Team (IRST) to analyze and make recommendations for service improvement for all areas of Information and Research Services. IRST conducted surveys, interviews, literature review and an environmental scan of University of Maryland Libraries and other institutions in order to assess and evaluate the current information services situation and collect information for the following recommendation. In the ‘Considerations’ and ‘Recommendations’ sections, IRST identified the following areas that need to be modified: staffing, technology and physical spaces. The appendices section of this report contains the charge and a summary of findings.Item Virtual Invormation Services Task Force Report(2014-03-02) Larson, Elizabeth; Markowitz, Judy; Soergel, Elizabeth; Tchangalova, Nedelina; Thomson, Hilary; Luckert, Yelena; Ippoliti, CinthyaVirtual information and reference services, be they synchronous or asynchronous, are offered by libraries of all kinds. They have been adopted and adapted to suit the needs of many institutions of higher education. The University of Maryland Libraries have been offering such services for more than ten years. Very little has changed in how the service is provided since 2003, when UMD became a member of the Maryland AskUsNow! cooperative. The Virtual Information Services Task Force set about examining the effectiveness of our current virtual reference model, considering both our staff providers and our users. We looked at whether our current staffing model is appropriate for our staff and at the same time, how it might be adjusted to deliver better service to our users. We conducted a survey of library staff, an analysis of the statistics available on UMD virtual reference activities, an environmental scan of the virtual reference activities of Committee on Institutional Cooperation libraries, an analysis of popular chat software products, and a review of the literature. The Report provides 10 general recommendations and two possible service models, which have been adopted into practice since.