Study of the Libraries’ Information and Research Services
Study of the Libraries’ Information and Research Services
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Date
2011-09-26
Authors
Luckert, Yelena
Todd, Cindy
Zdravkovska, Nevenka
Guay, Beth
Hammett, Kevin
Henry, Stephan
Langholt, Joscelyn
Markowitz, Judy
Negro, Toni
Advisor
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Abstract
In spring 2011 Public Services Division Mangers charged the Information and Research Services Team (IRST) to analyze and make recommendations for service improvement for all areas of Information and Research Services. IRST conducted surveys, interviews, literature review and an environmental scan of University of Maryland Libraries and other institutions in order to assess and evaluate the current information services situation and collect information for the following recommendation. In the ‘Considerations’ and ‘Recommendations’ sections, IRST identified the following areas that need to be modified: staffing, technology and physical spaces. The appendices section of this report contains the charge and a summary of findings.