COMPLEXITY IN DISASTERS: A CASE STUDY OF THE HAITIAN EARTHQUAKE RESPONSE

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dc.contributor.advisorToth, Elizabethen_US
dc.contributor.authorConnor, David J.en_US
dc.contributor.departmentCommunicationen_US
dc.contributor.publisherDigital Repository at the University of Marylanden_US
dc.contributor.publisherUniversity of Maryland (College Park, Md.)en_US
dc.date.accessioned2012-02-17T07:01:27Z
dc.date.available2012-02-17T07:01:27Z
dc.date.issued2011en_US
dc.description.abstractThis case study explores the development of an international crisis response from the perspective of the United States Coast Guard (USCG). Crisis managers, responders, and communicators from the USCG and from partner agencies were interviewed, as well as representatives from the Haitian publics of the response. The resulting narrative was used to test the previously untested Situational Theory of Problem Solving (STPS) and complexity theory, which had not previously been applied to international disaster response. Findings validated both theories and demonstrated the importance of cultural translators in effecting international disaster response. This study served as a preliminary test of STPS, and a first international application of complexity theory. Practical implications include guidance for crisis managers on how to respond to crises in a complex world, as well as how to harness cultural awareness when responding internationally.en_US
dc.identifier.urihttp://hdl.handle.net/1903/12337
dc.subject.pqcontrolledCommunicationen_US
dc.subject.pquncontrolledComplexityen_US
dc.subject.pquncontrolledCrisisen_US
dc.subject.pquncontrolledCultureen_US
dc.subject.pquncontrolledDisasteren_US
dc.subject.pquncontrolledHaitien_US
dc.subject.pquncontrolledUS Coast Guarden_US
dc.titleCOMPLEXITY IN DISASTERS: A CASE STUDY OF THE HAITIAN EARTHQUAKE RESPONSEen_US
dc.typeThesisen_US

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