Qualitative Analysis for Maintenance Process Assessment

dc.contributor.authorBriand, Lionelen_US
dc.contributor.authorKim, Yong-Mien_US
dc.contributor.authorMelo, Walcelio L.en_US
dc.contributor.authorSeaman, Carolyn B.en_US
dc.contributor.authorVictor R. Basili ,en_US
dc.date.accessioned2004-05-31T22:37:31Z
dc.date.available2004-05-31T22:37:31Z
dc.date.created1996-01en_US
dc.date.issued1998-10-15en_US
dc.description.abstractIn order to improve software maintenance processes, we first need to be able to characterize and assess them. These tasks must be performed in depth and with objectivity since the problems are complex. One approach is to set up a measurement-based software process improvement program specifically aimed at maintenance. However, establishing a measurement program requires that one understands the problems to be addressed by the measurement program and is able to characterize the maintenance environment and processes in order to collect suitable and cost-effective data. Also, enacting such a program and getting usable data sets takes time. A short term substitute is therefore needed. We propose in this paper a characterization process aimed specifically at maintenance and based on a general qualitative analysis methodology. This process is rigorously defined in order to be repeatable and usable by people who are not acquainted with such analysis procedures. A basic feature of our approach is that actual implemented software changes are analyzed in order to understand the flaws in the maintenance process. Guidelines are provided and a case study is shown that demonstrates the usefulness of the approach. (Also cross-referenced as UMIACS-TR-96-7)en_US
dc.format.extent196220 bytes
dc.format.mimetypeapplication/postscript
dc.identifier.urihttp://hdl.handle.net/1903/795
dc.language.isoen_US
dc.relation.isAvailableAtDigital Repository at the University of Marylanden_US
dc.relation.isAvailableAtUniversity of Maryland (College Park, Md.)en_US
dc.relation.isAvailableAtTech Reports in Computer Science and Engineeringen_US
dc.relation.isAvailableAtUMIACS Technical Reportsen_US
dc.relation.ispartofseriesUM Computer Science Department; CS-TR-3592en_US
dc.relation.ispartofseriesUMIACS; UMIACS-TR-96-7en_US
dc.titleQualitative Analysis for Maintenance Process Assessmenten_US
dc.typeTechnical Reporten_US

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