Flat and Egalitarian? Evaluating Worker Hierarchies in Software Companies

dc.contributor.advisorLandry, Barten_US
dc.contributor.authorDean, Paulen_US
dc.contributor.departmentSociologyen_US
dc.contributor.publisherDigital Repository at the University of Marylanden_US
dc.contributor.publisherUniversity of Maryland (College Park, Md.)en_US
dc.date.accessioned2008-04-22T16:08:52Z
dc.date.available2008-04-22T16:08:52Z
dc.date.issued2007-12-12en_US
dc.description.abstractThe common view in the organizations literature is that, in the new economy, traditional worker hierarchies have now been replaced by flat, team-based arrangements. However, there have been few empirical studies that have tested this phenomenon. This paper seeks to fill this gap in the literature by evaluating the worker hierarchies of small and medium-sized software companies. By drawing on 61 in-depth interviews with workers and managers at 31 software companies, I assess several dimensions of organizational hierarchy. I found that worker hierarchies do not match our conceptions of traditional bureaucratic models, but formal hierarchies do remain, albeit with fewer layers. Management has relinquished decision-making on high-level decisions, while workers have gained more decision-making in production-level decisions and autonomy. I also outline the characteristics of new project-based hierarchies, which are more flexible worker hierarchies in which supervisory and managerial roles are fluid and fluctuating from one project to another.en_US
dc.format.extent210999 bytes
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1903/7804
dc.language.isoen_US
dc.subject.pqcontrolledSociology, Organizationalen_US
dc.subject.pqcontrolledSociology, Industrial and Labor Relationsen_US
dc.subject.pqcontrolledSociology, Generalen_US
dc.subject.pquncontrolledOrganizational Hierarchyen_US
dc.subject.pquncontrolledFlatnessen_US
dc.subject.pquncontrolledSoftware Companiesen_US
dc.titleFlat and Egalitarian? Evaluating Worker Hierarchies in Software Companiesen_US
dc.typeThesisen_US

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