Library Faculty/Staff Scholarship and Research
Permanent URI for this collectionhttp://hdl.handle.net/1903/11
Browse
14 results
Search Results
Item It’s 10pm, do you know what’s happening in the library? An Exploration of Hourly Library Usage Data(2023-06) Thompson, Hilary; Spring, JamesThe COVID-19 pandemic and rising minimum wage prompted access services managers to delve deeper into data we were already collecting in order to better understand when and how the main library at the University of Maryland is used. This exploratory project involved gathering, reconciling, and identifying trends in hourly usage data from different systems, with the goal of maximizing what the library can offer with its current resources and to advocate for more funding, if needed. We will share our experience undertaking this work, discuss how we have and will apply this data, and offer suggestions for others interested in doing something similar at their library. The poster will feature data visualizations and summarize highlights, which the presenters will expand upon when presenting in person based on the audience’s particular needs/interests. We hope this poster presentation will both aid and inspire other library managers to undertake similar work related to optimizing library hours, employee scheduling, and front-line staffing levels.Item "International ILL Today: How Copyright and Licensing affect sharing across borders"(American Association of Law Libraries, 2021-09-30) Thompson, HilaryThis American Association of Law Libraries (AALL) webinar empowers librarians to obtain materials from around the world while ensuring that the sharing of content abides by U.S. and foreign copyright laws. This session will address challenges faced by librarians in obtaining materials from other countries, including perspectives and advice from librarians based in the U.S., Europe, and Africa. The first of three speakers, Thompson provided a brief overview of the current landscape for international ILL, with a particular focus on exploring how copyright and licensing affect the sharing of library materials across borders.Item When There’s Only One: Resource sharing and the predicament of the dissertation request(2020-03) Thompson, Hilary; Eighmy Brown, Melissa; Smith, AustinThe past two decades have witnessed a shift from print to electronic theses and dissertations and an accompanying growth in university mandates requiring deposit of ETDs in institutional repositories. While these changes should have paved the way for unfettered online access, barriers such as embargoes requested by the author and vendor licensing restrictions have also emerged, hampering access to these unpublished works. Likewise, policies governing cataloging, deposit, and repository access may differ widely across institutions, adding further complexity to the landscape. Interlibrary Loan practitioners are looking for ways to share this unique content and help users navigate the terrain despite the obstacles. This presentation will explore recent trends in the requesting and fulfillment of graduate works using multiple years of borrowing and lending requests from two public research universities, along with the perspectives of colleagues at peer institutions. The authors hope their research on the accessibility of theses and dissertations will inform the resource sharing community on ways to improve the sharing of these important institutional assets, including raising awareness of the need for a policy and workflow that permits controlled ILL lending of embargoed ETDs that mirrors lending of print dissertations.Item Latin American Collections in a Consortial Environment(2018-11-08) Gardinier, Lisa; Ostos, Manuel; Smith, Austin; Thompson, HilaryThe presenters examine the intersection of resource sharing and international collections by considering how Latin American print materials are used within the Big Ten Academic Alliance (BTAA) and how this collective collection meets the needs of BTAA users. Their methodology considers patterns in ILL borrowing requests alongside WorldCat holdings data. The presenters will direct an activity with consortial collections data and guide discussion about potential collaborations for collecting in area studies.Item Sharing and Collecting Latin American Publications in the Big Ten: Developing a Methodology for Consortial Data Analysis(2018-07) Gardinier, Lisa; Ostos, Manuel; Smith, Austin; Thompson, HilaryInspired by the 2017 Big Ten Academic Alliance Collective Collection Conference, the presenters undertook a research study to better understand the consortium’s resource sharing needs for Spanish and Portuguese materials published in Latin America and to develop data-informed models for cooperative collection development of these publications. Using ILLiad custom request searches, Access queries, Python scripts, Google’s Language Detection Library, and WorldCat API, the presenters gathered and analyzed interlibrary loan and collections holdings data from the 15 members of the Big Ten Academic Alliance’s Library Initiatives. Given these libraries’ high volume of ILL requests and large collection sizes, it was imperative to employ various technologies to expedite analysis and reconcile data from different sources, making this project an excellent case study for exploring how to work with consortial data. In addition to presenting the study’s methodology and key findings, we hope this presentation encourages deeper analysis of consortial resource sharing, inspires greater cooperation in collecting for area studies, and helps libraries build distinctive collections to support consortial and national resource sharing.Item Sharing and Collecting Latin American Publications in the Big Ten: Developing a Methodology for Consortial Data Analysis(2018-06) Gardinier, Lisa; Ostos, Manuel; Smith, Austin; Thompson, HilaryInspired by the 2017 Big Ten Academic Alliance Collective Collection Conference, the presenters undertook a research study to better understand the consortium’s resource sharing needs for Spanish and Portuguese materials published in Latin America and to develop data-informed models for cooperative collection development of these publications. Using ILLiad custom request searches, Access queries, Python scripts, Google’s Language Detection Library, and WorldCat APIs, the presenters gathered and analyzed interlibrary loan and collections holdings data from the 15 members of the Big Ten Academic Alliance’s Library Initiatives. Given these libraries’ high volume of ILL requests and large collection sizes, it was imperative to employ various technologies to expedite analysis and reconcile data from different sources, making this project an excellent case study for exploring how to work with consortial data. In addition to presenting the study’s methodology and key findings, we hope that the poster encourages deeper analysis of consortial resource sharing, inspires greater cooperation in collecting for area studies, and helps libraries build distinctive collections to support consortial and national resource sharing.Item Assessing Course Reserves: Creating a Library-Wide Annual Report(2017-11-29) Thompson, HilaryHilary will share how she and her colleagues approached creating the University of Maryland Libraries’ first annual report for course reserves. She will present their priorities and goals for this assessment project; share the questions they sought to answer and strategies for doing so; and discuss challenges encountered during their data collection and analysis.Item The Future of Resource Sharing: The Big Ten Academic Alliance’s Vision for Next Generation Discovery to Delivery Systems(2017-10-31) Thompson, HilaryThe Big Ten Academic Alliance has envisioned a future in which systems interoperability and communication replace today’s silos for a frictionless patron discovery experience and smarter request fulfillment. We will share this vision for next generation discovery to delivery systems, explore some of the functional requirements necessary to achieve it, and invite conversation about how the library community can help transform these ideas into reality.Item Top Textbooks on Reserve: A Collaborative Effort to Help #textbookbroke Students(2017-06) Thompson, Hilary; Cotton, JenniferTextbook affordability is a paramount concern for students today. In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students enrolled in the university's largest courses. This program grew organically from an active campus dialogue on textbook affordability, and its development and marketing involved building partnerships with university offices, engaging with student organizations, and collaborating across three divisions of the Libraries. Although the program's initial performance was lackluster, workflow refinements and expanded promotion during the second year greatly improved usage, resulting in tenfold increase in circulation and subsequent expansion of the program from approximately 50 to 100 of the university's largest courses. This poster will present the collaborative development and promotion of the Top Textbooks on Reserve; assess the program using multiple performance metrics; and demonstrate that while an enrollment-based textbook reserves program is not a panacea for high textbook costs, it can be an effective means for academic libraries to help meet a significant student need.Item Making Change, Increasing Value: Reorganizing Your Access Services Department(2016-11-18) Hackman, Timothy; Greenwell, Paula; Spring, James; Thompson, HilaryIn 2015 the department of Resource Sharing & Access Services at the University of Maryland Libraries undertook a major reorganization with the goals of increasing efficiency, staff engagement, and user satisfaction. Seeking to realign tasks and staff according to function, the year-long project resulted in a new organizational chart and new job descriptions for the majority of the department’s thirty-two staff. This presentation will provide an overview of the theory and methods used to plan the reorganization, and will discuss implementation by focusing on integrations of four once-separate operations: scanning for interlibrary loan and reserves; book retrieval for holds, reserves and interlibrary loan; shipping and receiving for circulation and interlibrary loan; and scheduling for a merged service desk. One year after the reorganization was completed, we will assess the effectiveness of the new model in meeting our goals and share lessons learned for undertaking reorganization at your library.