Library Faculty/Staff Scholarship and Research
Permanent URI for this collectionhttp://hdl.handle.net/1903/11
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Item In Media Res: Transitioning Streaming Media Reserves Without a Succession Plan(Maryland Library Association + Delaware Library Association Annual Conference, 2021-05-05) Norton, Brynne; Cotton, JenniferThis presentation will demonstrate the value of succession planning and documentation when dealing with a service transition or planning for the future, since documentation is a key factor in ensuring continuity through changes to staffing or services. Using materials to facilitate participant engagement, we will walk you through steps you can take to begin developing a succession plan and creating necessary documentation to capture institutional knowledge. Changes to the Streaming Media Reserves services at the University of Maryland College Park will serve as a real life example in employing these strategies. In summer 2019, Streaming Media Reserves transitioned to a new department and by the end of the fall semester, the employee who ran the service left the university, leaving behind limited documentation. Institutional knowledge was rebuilt as Streaming Media Reserves and was brought into alignment with Course Reserves in terms of guidelines, procedures, and the unexpected growth of the service due to the COVID-19 pandemic. Join us to discuss how succession planning and documentation can be implemented in your library.Item Top Textbooks on Reserve: A Collaborative Effort to Help #textbookbroke Students(2017-06) Thompson, Hilary; Cotton, JenniferTextbook affordability is a paramount concern for students today. In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students enrolled in the university's largest courses. This program grew organically from an active campus dialogue on textbook affordability, and its development and marketing involved building partnerships with university offices, engaging with student organizations, and collaborating across three divisions of the Libraries. Although the program's initial performance was lackluster, workflow refinements and expanded promotion during the second year greatly improved usage, resulting in tenfold increase in circulation and subsequent expansion of the program from approximately 50 to 100 of the university's largest courses. This poster will present the collaborative development and promotion of the Top Textbooks on Reserve; assess the program using multiple performance metrics; and demonstrate that while an enrollment-based textbook reserves program is not a panacea for high textbook costs, it can be an effective means for academic libraries to help meet a significant student need.