Information Studies Research Works

Permanent URI for this collectionhttp://hdl.handle.net/1903/1632

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Author: search.filters.author.Elsayed-Ali, Salma

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    Exploring Challenges to Inclusion in Participatory Design From the Perspectives of Global North Practitioners
    (Association for Computer Machinery (ACM), 2023-04) Elsayed-Ali, Salma; Bonsignore, Elizabeth; Chan, Joel
    Participatory Design (PD) aims to promote inclusivity by involving users throughout the design process. However, Human-Computer Interaction (HCI) and social computing research have pointed to instances where PD as practiced can, paradoxically, be exclusive. We aim to understand some of the challenges that could lead to exclusivity in order to design more inclusive PD practices. To investigate this, we conducted interviews with ten expert PD practitioners based in the Global North whose focus is on inclusion. Synthesizing practitioners’ accounts, we advance understandings of challenges surrounding: 1) instantiating shared spaces that empower partners; 2) developing common ground among stakeholders; and 3) balancing funding needs with open-ended PD. We contribute theoretical and empirical insights into these challenges and close by articulating potential implications for addressing these challenges to inclusion in PD.
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    Responsible & Inclusive Cards
    (Association for Computer Machinery (ACM), 2023-04-23) Elsayed-Ali, Salma; Berger, Sara E.; Figueredo de Santana, Vagner; Sandoval, Juana Catalina Becerra
    Societal implications of technology are often considered after public deployment. However, broader impacts ought to be considered during the onset and throughout development to reduce potential for harmful uses, biases, and exclusions. There is a need for tools and frameworks that help technologists become more aware of broader contexts of their work and engage in more responsible and inclusive practices. In this paper, we introduce an online card tool containing questions to scaffold critical reflection about projects’ impacts on society, business, and research. We present the iterative design of the Responsible & Inclusive Cards and findings from five workshops (n=21 participants) with teams distributed across a multinational technology corporation, as well as interviews with people with disabilities to assess gameplay and mental models. We found the tool promoted discussions about challenging topics, reduced power gaps through democratized turn-taking, and enabled participants to identify concrete areas to improve their practice.