Management & Organization Theses and Dissertations
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Item THE DEI SIGNALING THRESHOLD: WHEN AND WHY MORE MESSAGING IS NOT ALWAYS BETTER(2024) Holmes, Tara; Derfler-Rozin, Rellie; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)When it comes to messaging diversity, equity, and inclusion (DEI) efforts to employees, organizations take great care in considering the content of the signals they create. However, despite carefully designed communications, they continue to struggle to garner employee support and participation for these initiatives. Counter to the prevailing assumption that more DEI signaling is better (Roberson, 2006; Plaut et al., 2011; Nishii, 2013; Richard et al., 2013; Leslie, 2019; Hunt et al., 2020; Shuman et al., 2023), I argue that positive effects of organizational DEI signaling do not persist with increased exposure to DEI-related stimuli. Leveraging exposure effect research, I instead propose that employee attitudes shift from positive to negative as exposure to signaling increases, thereby decreasing their desire to engage with DEI at work. Specifically, I hypothesize that low and moderate levels of signaling are associated with employees feeling more engagement towards DEI, but at higher DEI fatigue and cynicism are more likely to develop, negatively impacting employees’ DEI effort. I further posit that because managers play a central role in shaping employee attitudes and behaviors, a manager’s consistency with organizational DEI signaling is the key to minimizing negative employee attitudes that emerge because of overexposure. I test these hypotheses in an experiment and a field study with implications for the literatures on DEI in organizations, issue fatigue, and behavioral integrity.Item Creative Star or Territorial Jerk? The Interpersonal Consequences of Claiming Ownership over Creative Ideas at Work(2024) Hong, Rebekah SungEun; Venkataramani, Vijaya; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)Employee creativity—the generation of novel and useful ideas—is vital for organizational growth and survival. To encourage creativity, organizations often reward employees who develop successful ideas, motivating them to claim ownership over their specific creative ideas. However, this dissertation argues that such idea ownership-claiming behaviors are a double-edged sword. Drawing from the Dual Perspective Model of social evaluation, this study proposes that claiming ownership of creative ideas leads to positive evaluations by coworkers of the focal employee’s creative potential but can also result in coworkers perceiving such individuals as territorial, influencing their willingness to collaborate on subsequent creative work. The study further proposes that the idea claiming employee’s granting of idea ownership to other coworkers’ ideas serves as a moderating factor, amplifying the positive effect of perceived creative potential and mitigating the negative effect of perceived territoriality on coworkers’ willingness to collaborate creatively with them. Finding support from a field study and three pre-registered lab experiments, the current research sheds light on the importance of balancing idea ownership claims with acknowledging others’ contributions to navigate the collaboration dynamics in organizations.Item THE ROLE OF SCIENTISTS AND ENGINEERS IN INVENTIONS AND THEIR ALLOCATION: EVIDENCE FROM JAPAN’S INDUSTRIALIZATION(2024) Yamaguchi, Shotaro; Braguinsky, Serguey; Agarwal, Rajshree; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)My dissertation seeks to address the role of university-educated scientists and engineers (S&Es) during industrialization, with a particular focus on the sorting of S&Es into invention activities and their allocation process both within and across firms. To achieve this, I delve deeply into the historical context of Japan's industrialization from the late 19th to the early 20th century, a period marked by the simultaneous emergence of multiple heavy manufacturing industries, a higher education system in science and engineering, and the rise of extensively diversified conglomerates known as zaibatsu. Using a manually constructed individual career database encompassing nearly all Japanese university graduates in science and engineering from the cohorts of 1877 to 1920 as an empirical basis, I conduct three independent yet interconnected studies in this dissertation. In Chapter 1, I investigate the factors influencing the sorting of university-educated scientists and engineers (S&Es) into inventors by matching them with archival patent records. I find a strong positive correlation between academic excellence and the likelihood of becoming an inventor as well as invention productivity. These highly skilled individuals significantly contributed to inventions in fields associated with emerging heavy manufacturing industries. I also underscore a strong complementarity between their academic skills and post-graduation job experience, which synergistically facilitated the generation of inventions. In Chapter 2, I delve deeply into the (re-)allocation process of educated plant managers and engineers across establishments within a leading cotton-spinning firm, in conjunction with investment in physical capital. Through detailed analysis of plant-level data on human capital appointments, transfers, and capital investments, I illuminate the endogenous process of internal human capital (re-)allocations in alignment with evolving strategic priorities. Notably, the shift from cost leadership to product differentiation, driven by high-end spinning machines, engendered a three-way complementarity between managerial human capital, engineering human capital, and advanced technologies. In Chapter 3, I examine how S&E university graduates are allocated both externally (moves across different independent firms) and internally (moves across affiliated firms within diversified firms or conglomerates) and their implication for innovation. I demonstrate that internal mobility enhances individual invention performance, whereas external mobility diminishes it. However, these performance differences are primarily attributed to the selection of different quality of human capital. Additional analysis suggests that high-quality human capital tends to enter growing industries through internal mobility and be often placed in managerial positions that grant them to access complementary resources. Overall, my dissertation studies contribute to the literature on strategic human capital, corporate strategy, and economic emergence. I assert that the insights derived from the unique historical context of Japan’s industrialization can not only be applied to current emerging economies but also to new industries in developed countries wherein the supply of specialized talent is scarce and mega firms play a pivotal role in driving innovation.Item NATURE-LED COMPLACENCY: BIOPHILIC WORK ENVIRONMENTS’ NEGATIVE IMPACT ON PROACTIVE AND PROSOCIAL WORKPLACE BEHAVIORS(2024) Kim, Hae Lyeng; Foulk, Trevor; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)While existing research has suggested that being in a biophilic work environment (BWE), or environments that incorporate nature and natural elements, would generally have positive implications for employees, our understanding of the potential downside consequences of this contextual setting is underdeveloped. Leveraging insights from Attention Restoration Theory (ART; Kaplan & Kaplan, 1989; Kaplan, 1995) and the biophilia hypothesis (Wilson, 1984), I hypothesize that the natural features of BWEs may draw one’s attention away from tasks at hand and trigger employee complacency, thereby decreasing beneficial workplace behaviors, including proactive behavior and prosocial behavior. Furthermore, I argue that the positive relationship between BWEs and complacency may be stronger for employees who are lower (vs. higher) in mindfulness. Results were mostly supported through three pre-registered studies: 1) an online experiment conducted with working professionals on Prolific Academic, 2) a multi-source field study involving 219 coworker dyads (438 employees) across 111 organizations in the Republic of Korea, and 3) an in-person experiment with undergraduate students at a large eastern U.S. university. Collectively, these studies aim to offer significant insights and implications regarding the consequences of various workplace environments.Item A Prosocial Contributor or Status Grabber? How and Why Newcomer Proactive Knowledge Sharing with Coworkers Impacts Inclusion Perceptions via Ambivalent Coworker Attributions(2023) Guan, Zhishuang; Liao, Hui HL; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)Newcomers are often referred to as the “new blood” because they represent a source of fresh, unique, task-relevant knowledge that potentially adds value to organizations. In this research, I focus on newcomer proactive knowledge sharing with coworkers and investigate how it impacts the transition of newcomers from outsiders to insiders. Integrating attribution theory and the status characteristics theory, I propose that newcomer proactive knowledge sharing with coworkers triggers coworkers’ ambivalent attributions (i.e., perceiving it to be driven simultaneously by newcomers’ prosocial and status-striving motives). Furthermore, the ambivalent attributions affect the extent to which coworkers provide socialization support and utilize the newcomer’s knowledge, eventually exerting different influences on the newcomer’s inclusion perceptions. The results of a multi-wave (i.e., four waves) and multi-source (i.e., survey data from newcomers and coworkers) longitudinal study based on 336 newcomers in a large technology company support the proposed serial mediating relationships between newcomer proactive knowledge sharing with coworkers and their inclusion perceptions via coworkers’ ambivalent attributions and behavioral reactions. The data also demonstrates that leader encouragement of learning is a viable leader strategy that makes coworkers more likely to interpret newcomer proactive knowledge sharing is driven by prosocial motives. This research has significant implications both theoretically and practically. From a theoretical perspective, it advances our understanding of newcomer socialization, knowledge sharing, and workplace inclusion. From a practical perspective, it helps newcomers better navigate the process of knowledge sharing by illuminating potential social consequences. Practitioners can leverage these insights to create more inclusive onboarding experiences for new employees.Item Essays on Entrepreneurship: The Role of Complexity of Innovation and Efficient Hierarchies(2023) Ding, Yuheng; Braguinsky, Serguey; Agarwal, Rajshree; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)Entrepreneurial activities have been on the decline across a broad range of sectors in the U.S. during the past few decades. This decline (sometimes also called “declining business dynamism”) is reflected in the decreasing rate of new firm entry, the share of young firms (usually defined as those five years of age or less) in the total number of firms and/or the share of employment at young firms in total employment, and so on (e.g., Decker et al. 2014; Akcigit and Ates, 2021). All of the above have exhibited a secular decline, not just in the U.S. but in other advanced economies as well. The underlying causes of these trends, however, are not yet clear with a broad array of explanations suggested in the literature (Akcigit and Ates, 2019; 2021; Decker et al., 2016; Hopenhayn et al., 2018; Karahan et al., 2019; Andrews et al., 2016). There also appears to be a lot of heterogeneity in how strongly the decline in entrepreneurial activities (business dynamism) is pronounced in various industries and sectors of the economy. In particular, the evidence in Haltiwanger et al. (2014) suggests that high-tech industries could be affected more than other sectors of the economy. High-tech sectors have been the driving force of growth in recent decades, so uncovering the reasons for declining business dynamism in those sectors is a task of first-order importance. In the first chapter, I employ the restricted-use data on the science and engineering workforce in the U.S. to investigate whether the increasing burden of knowledge is a growing concern for science-based entrepreneurship. Results show that since 1997, the rate of startup formation has precipitously declined for firms operated by U.S. Ph.D. recipients in science and engineering. The decline in startup formation is accompanied by an earnings decline, increasing work complexity in R&D, and more administrative work for science-based founders. With limited access to efficient knowledge hierarchies, founders of science-based startups must shoulder the burden of knowledge by doing more tasks by themselves. Workers at established firms, on the other hand, could better mitigate the burden of knowledge by narrowing the span of control and increasing the depth of hierarchy. Moreover, less experienced founders were hit harder than more experienced founders as the increasing burden of knowledge led to increasing returns to labor experience. While in the first chapter I use individual-level work data, in the second chapter I utilize firm-level data from the U.S. Census Bureau to develop the analysis further. I adopt the abductive approach and leverage matched employee-employer Census data between 2000-2014 to investigate how a growing burden of knowledge (measured as knowledge interdependence) in the most innovative firms affects potential entrepreneurs’ decisions to start their own business ventures. I show that higher knowledge interdependence in incumbent firms is negatively associated with employee entrepreneurship, and the negative effect is pronounced even stronger among the highest-performing employees. Moreover, higher knowledge interdependence has a positive selection effect on the quality of “spinouts”, and this effect is significantly stronger if the startup is formed by individuals ranked highest in the human capital distribution. These results suggest that knowledge interdependence does not merely raise the barrier for entry into entrepreneurship by imposing higher costs of knowledge transfer. It also changes the functioning of the internal labor market inside the firms. In the third chapter, I further investigate the mechanism underlying the relationship between knowledge interdependence and employee entrepreneurship. I propose a formal theoretical framework that reconciles all empirical findings. The theory suggests firms that rely on higher knowledge interdependence should share “rent” with their employees by paying wage premia if the profit from higher knowledge interdependence is high enough. As a result, within-firm earning dispersion would always be larger in firms relying on higher knowledge interdependence. I find supporting evidence in the data for this alternative explanation. Overall, these findings have important implications for declining entrepreneurial activity, rising income inequality, and technological change in the U.S. economy. While the conventional wisdom might view the declining entrepreneurial activity in the U.S. as the demise of economic growth, it is possible that as innovation becomes more complex, large established firms start to substitute the role of start-ups in pushing forward the technological frontier and driving economic growth as the efficient knowledge hierarchy could better deal with complex knowledge needed in the production process (Garicano, 2000; Garicano and Rossi-Hansberg, 2004). If this is the case, the declining business dynamism might just be a reflection of technological change and efficient (re)allocation of resources but not necessarily detrimental to technological advancement and economic growth. Whether this is true remains an avenue for future research.Item ESSAYS ON MARKET TRANSFORMATION AND ENTREPRENEURIAL STRATEGIES: EVIDENCE FROM THE LITHIUM-ION BATTERY INDUSTRY(2023) ALGHAREEB, ALI; Kirsch, David; Goldfarb, Brent; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)This dissertation uses an Inference to the Best Explanation approach for two essays on the evolution of the Lithium-ion battery industry (1991—2023). In the first essay, I consider an industry-level perspective and use quantitative and qualitative data to document the emergence and evolution of the Li-ion battery industry. The observations of multiple waves of new firm entry and more than one instance of sales takeoff highlight an empirical puzzle. Thus, I propose a conceptual framework of Market transformation (MT) that is qualitatively related to but distinct from the traditional frameworks of Industry Emergence and Disruption. By comparing the predictions of the Industry Emergence and Disruption approaches with those of the proposed MT framework, I argue that the proposed framework provides a better explanation for the observed evolutionary trajectory of the Li-ion battery industry. In the second essay, I consider the strategic choices of application markets and entrepreneurial strategies from a firm-level perspective to examine how did start-ups choose their entrepreneurial entry strategy when application markets are characterized by different sizes and levels of uncertainty. Assembling a dataset of 151 US-based battery start-ups founded in the Li-ion battery industry, I report on the start-ups’ choices of application markets and entrepreneurial strategies at entry across three distinct periods in the evolution of the Li-ion battery industry. The observation of only 16% of start-ups choosing a specialization-in-generality strategy while 84% of start-ups choosing alternative strategies during a period of increasing uncertainty (2006—2012) highlights an empirical puzzle. Thus, looking across the multi-decade history of the Li-ion battery industry, the uncertainty triggered by the successful commercialization of consumer electric vehicles (i.e., industry demand shock of the Tesla Roadster) spurred start-ups to enter with different strategic bets; it also triggered investors to support those bets. By elaborating and evaluating the list of possible explanations, I infer that the increasing levels of uncertainty associated with each application market generated uncertainty profiles that start-ups selected based on the preferences and beliefs of their entrepreneurs or their investors about the nature of uncertainty, resulting in different strategic bets, as the best explanation.Item MODEL CITIZEN OR SQUEAKY WHEEL? HOW EMPLOYEES OF LOWER SOCIAL CLASS ORIGINS FACE AMBIVALENT REACTIONS AT WORK(2023) Park, Hyunsun; Tangirala, Subrahmaniam; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)Employees of lower social class origins can elicit ambivalent reactions when they make it into elite, high-status organizations. On the one hand, they can be seen as misfits and face discrimination in work outcomes, such as lower performance evaluations and job rewards. On the other hand, their achievements can be viewed as admirable and earn them higher than usual evaluations and rewards. Drawing on the ambivalence-amplification theory, I propose that such ambivalence toward employees of lower social class origins leads to especially amplified reactions to their behaviors. When they engage in behaviors that support the existing norms in the organization (such as being courteous and helpful), those behaviors are seen as role-congruent and rewarded more highly than similar behaviors of employees with higher social class origins. By contrast, when they engage in behaviors that challenge such norms (such as speaking up with ideas and concerns), those behaviors are seen as role-incongruent and receive more negative evaluations than similar behaviors of higher-class employees. Through a field study of working professionals and two experiments, I examine this idea in the context of social caste in India. I replicate these findings in the context of socioeconomic status in the U.S. using two experiments.Item COLLABORATIVE PROBLEM-SOLVING IN THE INNOVATION ECOSYSTEM(2022) Chen, Mo; Waguespack, David M; Zenger, Todd R; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)In this dissertation, I use archival data and a formal model to investigate how actors (firms) organize their innovation and coordinate in an innovation ecosystem and what the evolutionary outcome of the ecosystem is. Empirically I study Linux Kernel, the most commercially important open-source project. As of 2017, Linux has more than 99% of the market share in supercomputing, more than 90% market share of public clouds, and around 82% market share of smartphone operating systems. With over 1700 subsystems and over 50000 files, the Linux kernel is one of the most complex systems in innovation history. Moreover, unpaid work only contributes 8.2% to Linux kernel development. Ten big corporations contribute around 40% of development efforts (The Linux Foundation, 2017). Characterized by diverse commercial interests and high-level knowledge heterogeneity and complexity, Linux Kernel provides an ideal setting to understand open collaboration and coordination in an ecosystem. The first chapter investigates how individual innovations evolve in a complex ecosystem. While innovation outcomes have been extensively studied in strategy and related literature, prior studies often abstract away from the interdependent nature of innovation within broader assemblies or systems of technologies. Adopting the problem-solving perspective, I study how three types of complexity — technological, cognitive, and incentive — impact the coordination process of a proposed innovation becoming integrated into the shared infrastructure of the ecosystem. By focusing on Linux Kernel development, a rare setting where the technological and actor interdependence are both observable, I provide evidence of how technological interdependence, a critical concept in organization design, is associated with difficulty in reaching satisfactory solutions. The research context provides a setting to study how heterogeneous interests and potential conflicts between system participants impact innovation outcomes. The results also show that cognitive complexity, measured by the uniqueness of innovation, has a U-shaped relationship with innovation integration. In the second chapter of my dissertation, I investigate the tradeoff between discovery and divergence in the open form of collaboration in the innovation ecosystem. Building on the insight from problem-solving literature, I argue that strategic knowledge accumulation, i.e., actors shape knowledge creation based on self-interest, can create potential conflicts between the system and individual actors and thus impact the open innovation outcomes significantly. I then use a simulation approach to investigate the appropriateness of various coordination mechanisms for innovation systems with varying degrees of complexity and different patterns of the same level of interaction. Results show that both the level of complexity and the way the attributions interact impact the effectiveness of coordination mechanisms. Without system-level incentives, granting veto power to the individual actor would increase strategic knowledge accumulation hazard and thus decrease performance when complexity exists. With the system-level incentive, the composite solution and veto power could improve the overall system performance for systems of a wide range of complexity and interaction pattern. Yet modularized or "core-peripheral" systems see the best performance when no coordination mechanism exists. In the third chapter, I explore the evolutionary pattern of an innovation ecosystem and its components. While research has investigated how interdependence at the system-level impacts innovation in the ecosystem extensively, little is known about how micro-structure interdependence and local social environment impact individual components' evolution within an ecosystem. Utilizing Design Structure Matrices (DSMs), I explore the development of the Linux Kernel technological system and the ecosystems it is embedded in. The results, while exploratory, suggest that component level interdependence and the alignment between technological structure and designed communication channel are associated with an increased chance of component survival. The results also show that local environments' social composition, such as commercial participation percentage and concentration of power, have implications for the component survival.Item Putting the 'I' in Creativity Assessments: the Impact of Identities on Creativity Assessments and Willingness to Implement Ideas(2022) Dennis, Alexander Stuart; Bartol, Kathryn M; Marr, Jennifer; Business and Management: Management & Organization; Digital Repository at the University of Maryland; University of Maryland (College Park, Md.)Managers’ assessments of the creativity of ideas are crucial to organizations. Research suggests that there are distinct individual differences in the way managers assess creative ideas, yet it remains an under-researched topic. One such difference, shared social identities (e.g., nationality or organizational membership), can alter perceptions of creative ideas, yet no research has yet examined the other form of identities, role identities, despite research showing that role identities can influence the generation of ideas. I examined the effects of creative and economic managerial role identities on creativity assessments because past research shows these two identities play important roles in creativity. I theorized that the activation of either a creative or economic role identity would affect creativity assessments in three ways. First, that the activation of a creative managerial role identity would positively moderate the relationship between idea novelty and creativity assessments, while the activation of an economic managerial role identity would negatively moderate the relationship between idea novelty and creativity assessments. Second, that social comparison orientation would negatively moderate that relationship. Third, that the activation of a creative managerial role identity would strengthen the positive effects of creativity assessments on managers’ willingness to implement the idea, while the activation of an economic managerial role identity would weaken the positive effects of creativity assessments on managers’ willingness to implement the idea. I proposed several alternative hypotheses which examined whether trait levels of creative and economic managerial role identities had a significant effect on these relationships. I conducted four online experiments to test these hypotheses. The result of these four experiments did not support the hypotheses. However, across the four studies there was consistent evidence of a direct positive effect of trait creative managerial role identity on creativity assessments and an indirect positive effect on willingness to implement through higher creativity assessments.