User Research for Youth Sports Division Website: Prince George’s County Department of Parks and Recreation

Abstract

In the last legislative session, a new Maryland law was passed addressing youth sports delivery that presents an exciting new challenge for the Prince George’s County Department of Parks and Recreation. The Department is in the process of establishing a new division to meet this challenge while continuing to deliver a wide variety of sports through in-house programs and with partnership organizations. The new Division will feature “one stop shopping” enabling community members to to view schedules, register their children, and learn about opportunities for engagement. This project’s survey was developed to gather community input to that can inform what content would best serve users.