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Making Computer and Internet Usability a Priority

dc.contributor.authorKreitzberg, Charles B.en_US
dc.contributor.authorShneiderman, Ben
dc.description.abstractA management oriented essay on how to promote usability in organizations. It begins with crafting the message (Good usability is good business). Then it deals with creating a cultural shift in information technology and software engineering departments, so that the impact of poor design and the benefits of improvements are widely understood. It closes with an eight-step call to action. Keywords: usability, technology fluency, user-centered design, software engineering (Also cross-referenced as UMIACS-TR-2000-70)en_US
dc.format.extent712257 bytes
dc.relation.ispartofseriesUM Computer Science Department; CS-TR-4191en_US
dc.relation.ispartofseriesUMIACS; UMIACS-TR-2000-70en_US
dc.titleMaking Computer and Internet Usability a Priorityen_US
dc.typeTechnical Reporten_US
dc.relation.isAvailableAtDigital Repository at the University of Marylanden_US
dc.relation.isAvailableAtUniversity of Maryland (College Park, Md.)en_US
dc.relation.isAvailableAtTech Reports in Computer Science and Engineeringen_US
dc.relation.isAvailableAtUMIACS Technical Reportsen_US

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