University Libraries
Permanent URI for this communityhttp://hdl.handle.net/1903/10
Browse
10 results
Search Results
Item Succession planning from the middle(ACRL, 2024) Norton, Brynne; Cotton, Jennifer E. M.Item Getting It Done: Interactive Promotion of Library Services(2022-06-10) Ginsberg, SharonaItem Effectiveness of Borrowing Ebooks via Interlibrary Loan(2022-06-09) Norton, Brynne; Chen, AshleyHow effective are we at borrowing ebooks via interlibrary loan? This is the driving question when evaluating ebook workflows. The increasing desire to borrow materials electronically is reflected in the increasing numbers of ebook requests made via interlibrary loan (ILL) at UMCP. Ebooks are challenging to borrow due to publisher licensing restrictions as well as software limitations which can lead to low fill rates. In response to the pandemic and an increased necessity for digital over print materials, we established an ebook workflow which included increased decision points and communications with patrons when an ebook could not be borrowed. This new workflow privileged customer service with an offer to request a portion of an item or a number of chapters. This was vital work during the pandemic due to the limitations of physical items. Once the library re-opened we asked ourselves if this workflow was sustainable with the increased staff workload combined with how effectively UMCP can borrow ebooks. Fill rates, displayed via graphs, of ebooks and book chapter requests during FY21 and FY22 were calculated and evaluated quantitatively to determine effectiveness over time according to workflow. Qualitative feedback from a user survey done in April 2022 has results coded and displayed via a chart. These measures combined with an analysis of the workflow, shown via diagrams, demonstrate that borrowing ebooks via ILL is rising in effectiveness. Therefore, returning to the original workflow in managing ebook requests is reasonable and reduces staff workload.Item Remote Control: Managing ILL during the COVID-19 Pandemic(Special Libraries Association Annual Conference, Virtual, 2021-08) Norton, Brynne; Woods, LorraineWhat do managers do when their operations, traditionally rooted in access to physical collections, are rapidly shifted to a remote environment? The Head of Resource Sharing and Reserves and the Resource Sharing Coordinator from the University of Maryland will discuss how they transitioned interlibrary loan services and staff during the COVID-19 Pandemic. Hear about the challenging successes of managing at a distance in addition to tools you can use in your own work including: communication plans, fostering team morale, rethinking long-established workflows, training seasoned and new employees at a distance, all while defining success in a rapidly changing environment.Item Library Streaming Media Reserves: What's Happening Now, and What's Coming Next(2020-06-09) Norton, Brynne; Cotton, JenniferOver the past semester there have been notable changes to the way we are currently handling the Streaming Media Reserves service, due to both the integration of Streaming Media Reserves into the Resource Sharing & Reserves unit and the current conditions related to the COVID-19 closures of the Libraries buildings. This poster will provide an update on how the service is functioning now (including recent revisions to the copyright policy related to the service), and also outline the future steps we are working on implementing.Item Preservation Concerns in Off-Site Storage Spaces(2018-04-10) Feige, DyaniWhile many collecting repositories are familiar with preservation considerations for their primary, on-site storage facilities, off-site storage is by definition physically separate and as a result, sometimes less frequently considered in preservation needs assessments, policy development, environmental management programs, emergency preparedness and response efforts, security plans, preservation resource allocation, etc. The discussion will be led by a preservation professional who will share recommendations for, as well as solicit feedback from, collections staff interested in learning about preservation considerations that impact offsite storage facilities. The overall goal of the discussion will be to determine achievable tactics for incorporating offsite storage into an institution’s strategic preservation planning initiatives.Item Learning Outside the ClassroomL STEAM Salon Series at EPSL(2017) Banyas, Kelly; Soergel, ElizabethWithin the past semester, the Engineering and Physical Sciences Library (EPSL) has hosted a speaker series called STEAM Salon. This informal series, organized by the Research Commons at University Libraries, brings in faculty speakers in STEAM (Science, Technology, Engineering, Art, and Mathematics) disciplines at the University of Maryland (UMD) to present on their current research. Topics are from various areas of research and faculty speakers come from all over campus. Students regularly attend these talks, either independently or as part of their coursework. This poster will explore how these talks engage student learning outside of the classroom and create an informal learning environment.Item Reference and Instruction Services at Howard Community College(2014-12-10) Soergel, ElizabethLibraries support the academic needs of students in a variety of ways. During the Fall of 2014, I participated in a field study at the Howard Community College Library as part of the MLS program in the University of Maryland's iSchool. Information literacy activities at HCC included staffing the library's reference desk and learning commons pilot, meeting with students to assist with research, and providing instruction sessions for classes at the request of the professor. Staff and librarians provide essential services to students, many of whom are new to high education and the academic library. This poster looks at the essential parts of providing information literacy instruction and reference services to community college students.Item ACS Library and Information Center: Evolving from a collection to a service.(American Chemical Society, 2000) Baykoucheva, SThe role of the ACS Library and Information Center (previously, ACS Library Services) has dramatically changed. In addition to performing all typical library duties, the ACS Library is now offering many new services. These include a New Digital Imaging Center; publishing the ACS newsletter; staff training; serving the public through the Chem. Health & Safety Referral Service; providing a content-rich chem. information on the ACS Web page (http://www.acs.org/infocenter.html); and participating in the speakers service for local ACS sections. The challenges of imposing a new model to a traditional special library - and of making it work - will be discussed.Item Hands-on Learning for Freshman Engineering Students(Issues in Science and Technology Librarianship, 2003) Arnold, Julie; Kackley, Robert; Fortune, ArnoldFormal library orientation sessions for freshman engineering students have been offered for more than seven years by librarians in the Engineering and Physical Sciences Library (EPSL), University of Maryland. Approximately 800 students per year attend these sessions. The sessions are conducted in the library and are required by all students enrolled in ENES 100 (Introduction to Engineering Design). In the spring of 2001 the orientation sessions were reformatted based on comments contained in short surveys completed by students at the end of each session. The format was changed from completely lecture-based to a more interactive session entitled "EPSL Expedition." In addition, during this same semester, librarians volunteered to rewrite and update the chapter on "Library Research Skills" for the course textbook, Introduction to Engineering Design by James W. Dally. This paper will attempt to answer the following question: Do freshman engineering students learn and retain more information through an "interactive" orientation session than they do from a "lecture" based session?