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Author: search.filters.author.Cotton, JenniferSubject: search.filters.subject.course reserves

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    In Media Res: Transitioning Streaming Media Reserves Without a Succession Plan
    (Maryland Library Association + Delaware Library Association Annual Conference, 2021-05-05) Norton, Brynne; Cotton, Jennifer
    This presentation will demonstrate the value of succession planning and documentation when dealing with a service transition or planning for the future, since documentation is a key factor in ensuring continuity through changes to staffing or services. Using materials to facilitate participant engagement, we will walk you through steps you can take to begin developing a succession plan and creating necessary documentation to capture institutional knowledge. Changes to the Streaming Media Reserves services at the University of Maryland College Park will serve as a real life example in employing these strategies. In summer 2019, Streaming Media Reserves transitioned to a new department and by the end of the fall semester, the employee who ran the service left the university, leaving behind limited documentation. Institutional knowledge was rebuilt as Streaming Media Reserves and was brought into alignment with Course Reserves in terms of guidelines, procedures, and the unexpected growth of the service due to the COVID-19 pandemic. Join us to discuss how succession planning and documentation can be implemented in your library.
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    Library Streaming Media Reserves: What's Happening Now, and What's Coming Next
    (2020-06-09) Norton, Brynne; Cotton, Jennifer
    Over the past semester there have been notable changes to the way we are currently handling the Streaming Media Reserves service, due to both the integration of Streaming Media Reserves into the Resource Sharing & Reserves unit and the current conditions related to the COVID-19 closures of the Libraries buildings. This poster will provide an update on how the service is functioning now (including recent revisions to the copyright policy related to the service), and also outline the future steps we are working on implementing.