Partnership for Action Learning in Sustainability (PALS)

Permanent URI for this collectionhttp://hdl.handle.net/1903/21474

The Partnership for Action Learning in Sustainability (PALS) is administered by the National Center for Smart Growth at the University of Maryland, College Park (UMD). It is a campus-wide initiative that harnesses the expertise of UMD faculty and the energy and ingenuity of UMD students to help Maryland communities become more environmentally, economically, and socially sustainable. PALS is designed to provide innovative, low-cost assistance to local governments while creating real-world problem-solving experiences for University of Maryland graduate and undergraduate students.

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    Expert Review of the MyCoast Application
    (Partnership for Action Learning in Sustainability (PALS), 2021) Acuna, Annika; Bishop, Dylan; Dissen, Olivia; Escarda, Julia; Rao, Ananth; Soni, Jasmine; Rainsford, TJ
    The MyCoast app is a mobile and web-based application used by the Maryland Department of Natural Resources to document and analyze pictures and data of flooding caused by precipitation and coastal events. The data it collects is used for various purposes, including visualizing impacts of flood events, as well as enhancing awareness of flood events among Maryland residents. This project’s goal was to create an expert review of the MyCoast application. Initially, the goal was to create wireframes and a new schema for the app. After discussion, the goal shifted to interviewing people with different backgrounds (who work in sector, peers, etc.) and creating a list of recommendations from our findings. This report reviews the MyCoast application and end-user feedback on app functionality and user experience, makes recommendations for improvements to the app and recommendations for improvements to end-user documentation to improve the user experience and data quality.