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Please use this identifier to cite or link to this item:
http://hdl.handle.net/1903/1106
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| Title: | Making Computer and Internet Usability a Priority |
| Authors: | Kreitzberg, Charles B.
Shneiderman, Ben |
| Type: | Technical Report |
| Issue Date: | 4-Oct-2000 |
| Series/Report no.: | UM Computer Science Department; CS-TR-4191
UMIACS; UMIACS-TR-2000-70 |
| Abstract: | A management oriented essay on how to promote usability in
organizations. It begins with crafting the message (Good usability is
good
business). Then it deals with creating a cultural shift in information
technology and software engineering departments, so that the impact of
poor
design and the benefits of improvements are widely understood. It closes
with an eight-step call to action.
Keywords: usability, technology fluency, user-centered design, software
engineering
(Also cross-referenced as UMIACS-TR-2000-70) |
| URI: | http://hdl.handle.net/1903/1106 |
| Appears in Collections: | Technical Reports of the Computer Science Department
Technical Reports from UMIACS
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