Gammons, Rachel WilderSly, JordanMarkowitz, JudyBudhathoki, MilanFocus: What has changed during COVID-19, and what will change when we are able to resume in-person services Agenda: (1) GIS Virtual Lab (Milan Budhathoki), (2) Reference (Judy Markowitz), (3) Virtual Reference & Screen-sharing (Jordan Sly), (4) Fearless Teaching Institute (Rachel Gammons), (5)Open discussionacademic libraryGISinformation literacyreferencePresentation