Luckert, YelenaWhite, Gary WThis chapter covers the developments arising from two major task forces at the University of Maryland Libraries, a Liaison Librarian task force and the Research Commons task force. Using Kotter’s Eight Stage Process, the authors discuss the planning and initial phases of these ideas, the work of the task forces, and communication to the library organization about the need and urgency for this work, as well as the subsequent steps taken since the final reports were submitted.liaisonsleading changeacademic librarieslessons learnedimplementationnew modelframework for organizational changeKotter's eight-stage processresearch commonsUniversity of Maryland Librariesliaison librarianshipBook chapter