Advanced Content In State E-Government: Criteria for Evaluation

Abstract

This study analyzes the use of five types of advanced content in state e-government: audio and video content, RSS feeds, podcasts, blogs, and participative services. State government portals and governors' websites were reviewed to determine if and how they implemented any of the five evaluation criteria. Points were assigned for the presence of these criteria, with additional points being granted for examples of advanced content that were deemed to be of quality based on defined measures. The study found many state e-government sites have implemented features that set standards for the use of advanced content in an e-government setting.