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Social Impact Statements: Engaging Public Participation in Information Technology Design

dc.contributor.authorShneiderman, Benen_US
dc.contributor.authorRose, Anneen_US
dc.description.abstract"The real question before us lies here: do these instruments further life and enhance its values, or not? - Mumford (1934) p. 318 Computers have become an integral part of our everyday lives. Banks, airlines, motor vehicle administrations, police departments, Social Security, and the Internal Revenue Service all depend on computers. From their introduction, people have questioned the impact computers will have on society. We believe it is our responsibility as system designers to achieve organizational goals while serving human needs and protecting individual rights. The proposed Social Impact Statements (Shneiderman, 1990) woul d identify the impacts of information systems on direct and indirect users, who may be employees or the public. This paper proposes a framework for implementing Social Impact Statements for federal and local government agencies and regulated industries, with optional participation by the other privately held corporations. A Social Impact Statement should describe the new system and its benefits, acknowledge concerns and potential barriers, outline the development process, and address fundamental principl es. Examples from our work with the Maryland Department of Juvenile Justice are offered. Also cross-referenced as CAR-TR-796en_US
dc.format.extent57457 bytes
dc.relation.ispartofseriesUM Computer Science Department; CS-TR-3537en_US
dc.titleSocial Impact Statements: Engaging Public Participation in Information Technology Designen_US
dc.typeTechnical Reporten_US
dc.relation.isAvailableAtDigital Repository at the University of Marylanden_US
dc.relation.isAvailableAtUniversity of Maryland (College Park, Md.)en_US
dc.relation.isAvailableAtTech Reports in Computer Science and Engineeringen_US
dc.relation.isAvailableAtComputer Science Department Technical Reportsen_US

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