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Previews and Overviews in Digital Libraries: Designing Surrogates to Support Visual Information-Seeking
(1997)
To aid designers of digital library interfaces and web sites in creating comprehensible, predictable and controllable environments for their users, we define and discuss the benefits of previews and overviews as visual ...
Universal Usability: Pushing Human-Computer Interaction Research to Empower Every Citizen
(1999)
The goal of universal access to information and communication services is compelling. It has united hardworking Internet technology promoters, telecommunications business leaders and government policy makers. Their positive ...