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Relationship Management and Member Retention: A Case Study of an Advocacy Organization
(2007-12-05)
A case study of a grassroots advocacy organization was conducted to test and expand relationship theory and to explore perceptions about the relationship between members and the organization.
The case study included ...
U.S. Governmental and Native Voices in the Nineteenth Century: Rhetoric in the Removal and Allotment of American Indians
(2006-07-14)
This study situates institutional and American Indian discourses at the interstices of 19th century ideologies that underscored interactions of the U.S.-Native relationship. Specifically, the project argues that both U.S. ...
Public Relations and MNCs' Corporate Social Responsibility: From A Developing Country's Perspective
(2006-12-05)
Amongst heated discussions of multinational companies' social responsibilities, the study examined a three-dimensional model (Arthaud-Day, 2005) of social responsibility management by multinational corporations operating ...
THE EMPLOYEE-PUBLIC-ORGANIZATION CHAIN IN RELATIONSHIP MANAGEMENT: A CASE STUDY OF A GOVERNMENT ORGANIZATION
(2004-04-30)
This dissertation examined the critical roles that employees play in an organization's relationship-building process with its publics. By conducting an in-depth case study of a government organization's exemplary community ...
When the Organization-Public Relationship is More Than Just Calculation: What We Can Learn from the Case Study of an Exemplar Community-based Intervention
(2008-05-09)
Working with publics and organizations at the community level has become increasingly important for government and non-governmental organizations, although, little is known about how to foster development of these ...
A Theory of Rhetorical Humor in American Political Discourse
(2007-11-27)
This dissertation offers a theory of the strategic use of rhetorical humor in political discourse. This theory accounts for the differences between intentional and unintentional humor while creating a structure for the ...
Strategies in International Broadcasting: A Grounded Analysis of Communication Values Across Cultures
(2006-06-05)
This dissertation is a cross-cultural examination of strategic communication values that drive journalistic decision-making. Several issues are addressed:
1) developing tools to engage in systematic producer-centered ...
The National Woman's Party's Militant Campaign for Woman Suffrage: Asserting Citizenship Rights through Political Mimesis
(2008-09-05)
This project attends to ways in which the National Woman's Party's (NWP) militant woman suffrage campaign empowered U.S. women to assert their political agency and help earn women's fully-enfranchised citizenship rights ...
ORGANIZATION-EMPLOYEE RELATIONSHIPS MODEL: A TWO-SIDED STORY
(2009)
The purpose of this study was to develop a theory of internal relationship management, and to propose a new way of measuring organization-public relationships by simultaneously examining the organizations' as well as their ...
RESEARCHING LISTENING FROM THE INSIDE OUT: THE RELATIONSHIP BETWEEN CONVERSATIONAL LISTENING SPAN AND PERCEIVED COMMUNICATIVE COMPETENCE
(2004-04-30)
Listening research has been a challenge, as there is lack of agreement as to what constitutes listening (Glenn, 1989; Witkin, 1990). This lack of agreement has spawned over 50 definitions and models for listening, but not ...