Developing a Self-Assessment Tool for Culturally and Linguistically Appropriate Services in Local Public Health Agencies

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2003

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COSMOS, Corporation (2003) Developing a Self-Assessment Tool for Culturally and Linguistically Appropriate Services in Local Public Health Agencies. UNSPECIFIED.

Abstract

This report presents the results of the project Developing a Self-Assessment Tool for Culturally and Linguistically Appropriate Services in Local Public Health Agencies, sponsored by the U.S. Department of Health and Human Services’ (DHHS) Office of Minority Health (OMH). The project’s objective was to construct an organizational self-assessment tool for Local Public Health Agencies (LPHAs) that offers sound measures of culturally and linguistically appropriate services (CLAS). In this project, the term LPHA is defined as a publicly funded entity (i.e., local health department, local board of health, and other local government organization) responsible for providing essential public health services within a specific jurisdiction.1 In addition, CLAS are defined as health care services that are respectful of, and responsive to, the specific needs and preferences of racially, ethnically, culturally, and linguistically diverse populations (OMH 2001). The self-assessment tool and corresponding data collection protocols generated by the project were developed around a conceptual framework of CLAS conceived in a recent OMH-sponsored study which produced a similar tool for collecting data from private-sector health care entities—the National Study of Culturally and Linguistically Appropriate Services in Managed Care Organizations (OMH 2003b).2

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