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dc.contributor.advisorChetty, Marshinien_US
dc.contributor.authorMathur, Aruneshen_US
dc.date.accessioned2016-09-15T05:33:07Z
dc.date.available2016-09-15T05:33:07Z
dc.date.issued2016en_US
dc.identifierdoi:10.13016/M2N220
dc.identifier.urihttp://hdl.handle.net/1903/18819
dc.description.abstractSoftware updates are critical to the security of software systems and devices. Yet users often do not install them in a timely manner, leaving their devices open to security exploits. This research explored a re-design of automatic software updates on desktop and mobile devices to improve the uptake of updates through three studies. First using interviews, we studied users’ updating patterns and behaviors on desktop machines in a formative study. Second, we distilled these findings into the design of a low-fi prototype for desktops, and evaluated its efficacy for automating updates by means of a think-aloud study. Third, we investigated individual differences in update automation on Android devices using a large scale survey, and interviews. In this thesis, I present the findings of all three studies and provide evidence for how automatic updates can be better appropriated to fit users on both desktops and mobile devices. Additionally, I provide user interface design suggestions for software updates and outline recommendations for future work to improve the user experience of software updates.en_US
dc.language.isoenen_US
dc.titleA HUMAN-CENTERED APPROACH TO IMPROVING THE USER EXPERIENCE OF SOFTWARE UPDATESen_US
dc.typeThesisen_US
dc.contributor.publisherDigital Repository at the University of Marylanden_US
dc.contributor.publisherUniversity of Maryland (College Park, Md.)en_US
dc.contributor.departmentLibrary & Information Servicesen_US
dc.subject.pqcontrolledInformation scienceen_US
dc.subject.pquncontrolledInterviewsen_US
dc.subject.pquncontrolledSecurityen_US
dc.subject.pquncontrolledSoftware Updatesen_US
dc.subject.pquncontrolledSurveyen_US
dc.subject.pquncontrolledUsable Securityen_US


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